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AI Review Summary
Based on 89 reviews
Customers consistently report an excellent experience with Knight, highlighting helpful staff, a straightforward process, and effective training that enabled them to pass exams. Feedback emphasizes professionalism, responsiveness, and ease of use across booking, study, and exam procedures.
What customers love
- Helpful staff
- Easy process
- Great communication
- Professional service
- Effective training
Common concerns
- Technical issues
- Cost concerns
- Complicated exam setup
- Module difficulties
- IT challenges
Last updated 2 months ago
R
Rachel Dixon
Couldn t have asked for a smoother process Claire Adongo walked us through the whole training with great kindness efficiency and skill I would definitely use Knight Training again and would wholeheartedly recommend them to friends and peers in the industry
D
David Cassidy
Very helpful
Very helpful easy to understand the modules very helpful staff when needed step by step guidance given All the tools required to pass your test and feel confident during the whole process Thank you to all the staff at the head office
A
Anna
Hellen is an actual hero
Hellen is an actual hero I had an extremely tight deadline but Hellen went above and beyond to ensure I was able to sit my exam in time with all of the resources and information I needed to pass I m so beyond grateful for all of her assistance and I hope you know what a terrific asset you have in her 10 10 would definitely recommend Knight Training
B
B S
Amazing costumer support
Costumer support and help was amazing The only problem with the training course when you are in a module and make a mistake at the end of the module it not show what was the mistake This is a bit annoying when you try different answers but you dont know what was actually right and whats wrong Other than this everything else was perfect with the course with the exam Thank you
A
Adrianna
great experience
Everyone was really helpful from start to finish despite technical issues on my end The whole process really couldn t have been smoother And echoing the other reviews here to say that Hellen s an absolute star
S
Simon
Great Service
The staff particularly Hellen have been absolutely first rate guided me through the process from start to finish seamless smooth and rapid The online course is great all of the instructions for everything including the mock exam and the exam itself have been clear and easy to follow and everything worked I d particularly recommend their application service post exam so much quicker than I anticipated
G
Glyn Richardson
The professionalism and friendliness at its best
The professionalism and friendliness from each individual i dealt with was second to none really helpful and responsive a total joy to deal with i cannot recommend this company high enough thanks everyone for making what could of been a stressful event something that sailed through Utterly Brilliant
P
Peter Gettings
A real class act
What a wonderful team They have been there for us every inch of the way Always available with help and advice and that little bit extra support when our circumstances unexpectedly changed I can t recommend and thank enough
L
Liz
Helpful
Friendly well explained administrators with clear instructions provided for course
C
customer
Lynne Clark personal licence exam
Lynne Clark personal licence exam Test date Thursday 11th May I had severe issues with internet speed old computer an a computer illiterate brain Sean and his team went above and beyond the call of duty to assist me He spent just over 2 hours on 2 occasions to get me online to take the test I couldn t fault him at all and really appreciated all his patience and time Lynne Clark