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AI Review Summary
Based on 89 reviews
Customers consistently report an excellent experience with Knight, highlighting helpful staff, a straightforward process, and effective training that enabled them to pass exams. Feedback emphasizes professionalism, responsiveness, and ease of use across booking, study, and exam procedures.
What customers love
- Helpful staff
- Easy process
- Great communication
- Professional service
- Effective training
Common concerns
- Technical issues
- Cost concerns
- Complicated exam setup
- Module difficulties
- IT challenges
Last updated 2 months ago
C
Charles Masraff
Getting set up for the exam with the mobile phone etc is a nightmare but you were very helpful
A
Anne
Any problems I encountered were dealt
Any problems I encountered were dealt with very quickly efficiently and in a friendlly polite manner
C
Chris Black
Easy and straightforward
Easy and straightforward It would be great if the courses were greared more towards the individuals licensing circumstances
J
Jamesmwai2 Mwai
Excellent experience
I found the course and exams very well presented and would certainly recommend to friends and family to take courses with knight Training
C
customer
Alternative training method
Being able to complete the training and sit the exam remotely
K
Katrina Gordon
As someone new to online learning I was
As someone new to online learning I was quite apprehensive about the process Staff at Knight were very helpful when I called with a couple of questions and the learning and exam were pretty straightforward
N
Natalie
I thought the training was good
I thought the training was good overall I would like if I may to point out that some questions at the end and throughout the modules were a little confusing because they asked about information that hadn t been provided yet For example what a DPS was and what a representation is before it was explained in the very next section of learning I like to try to get questions correct if I can so if I m being asked about something that hasn t been taught to me yet I tend to find that a little frustrating and also confusing I did question whether I had missed something I also think the language used was at times very corporate and bordering on legal jargam It can be hard to absorb important information when the style of language are so formal Sometimes explaining it in layman s terms is a more forthcoming way to communicate to the learner It s certainly easier to absorb and gets straight to the point without all the formality I hope you don t mind me pointing this out Many thanks
M
Mark Kerr
On the whole good
On the whole very good experience leading to success in the exam I found it difficult though to run over areas where I was weak without having to go through lots of stuff I didn t need any more because I was confident I knew it If the training module could reflect a student s need to concentrate on known weak areas without all the other stuff it would be an improvement Also in the end of module assessments you have to guess where within a section you got it wrong Again you have to go through the whole section when you probably don t need to
C
customer
Helpful advice and good training
Helpful advice and good training programmes
J
John K thornton
Easy to learn training program
This training program was easy to follow able to go through the sections at your own pace The help was ready available and easily understood this was essential as I have been out of an environment of learning for some time it is totally different reading a novel than trying to retain laws regulations There was a good feeling about this course right from the start friendly staff encouraging