RatingFacts is an independent review platform and is not affiliated with Knight (knight.training). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse
AI Review Summary
Based on 89 reviews
Customers consistently report an excellent experience with Knight, highlighting helpful staff, a straightforward process, and effective training that enabled them to pass exams. Feedback emphasizes professionalism, responsiveness, and ease of use across booking, study, and exam procedures.
What customers love
- Helpful staff
- Easy process
- Great communication
- Professional service
- Effective training
Common concerns
- Technical issues
- Cost concerns
- Complicated exam setup
- Module difficulties
- IT challenges
Last updated 2 months ago
C
customer
some issues with the linking but all great
M
M Johnson
Friendly helpful and efficient
My experience with Knight Training was very positive - I found the communication to be friendly helpful and efficient and the course etc was well structured
C
customer
Straight forward training and easily
Straight forward training and easily accessible Enjoyed the training and so happy to get my qualification
J
James
Good responsive customer service
Good responsive customer service function who are both knowledgeable and empathic However with a variety of partner companies involved in the delivery of the training it made the experience a fractious and disjointed
S
Stewart Beale
Good service
Good service all went smoothly Bit of a delay getting the result but not a big issue
C
Customer
Remote Exam
The invigilator on the day was very helpful and easy to be in contact with
L
Lorraine Donaldson
I had some technical problems setting
I had some technical problems setting up and everyone I spoke to were kind understanding and so helpful They reassured me constantly
C
customer
Everything fine except I had difficulty
Everything fine except I had difficulty getting set up for the exam
M
martin scollay
Personal license refresher
Good informative course I m not great with tech so a few issues but resolved
M
MRS D DONNACHIE
Everyone was very helpful andexam patient
Everyone was very helpful and patient