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AI Review Summary
Based on 89 reviews
Customers consistently report an excellent experience with Knight, highlighting helpful staff, a straightforward process, and effective training that enabled them to pass exams. Feedback emphasizes professionalism, responsiveness, and ease of use across booking, study, and exam procedures.
What customers love
- Helpful staff
- Easy process
- Great communication
- Professional service
- Effective training
Common concerns
- Technical issues
- Cost concerns
- Complicated exam setup
- Module difficulties
- IT challenges
Last updated 2 months ago
J
James
Did not work on Mac at all My instructor was very helpful though
H
Hugo Morrissey
An absolute disgrace
I paid 160 for membership before I realised that all of the classes cost extra An honest mistake I asked if it would be possible to get a refund Originally I was told that would be no problem until 2 months later I had still not received this I then phoned back up and they told me there would be a 36 admin fee for refunding me An absolute disgrace
M
Matthew Porritt
Course ok Exam dire
The course itself is much as I was expecting and cover off all topics The exam at the end was an absolute farce Hugely onerous to sign up to an unnecessarily complicated online exam portal Probably would not use again
C
customer
The function to set this up does not
The function to set this up does not work well at all Not very user friendly
M
Muhammad Hashim Azam
Excellent
I have recently done my personal licence training and application through Knight Training and they re absolutely Excellent Thank you
C
customer
Disliked how the questions did not
Disliked how the questions did not explain enough how to do them Abit more interactive would help also
K
Kieran
the exam itself was fine
the exam itself was fine but completing the modules was hell had to sit and wait for a voice to read everything at 20 words per minute with no option to move onto the next slide without the voice ever finishing and the best part was my modules crashed multiple times causing me to sit through 10 15 minutes of slides to get back to where i was before the crash
G
Gordon MacKenzie
Training easy exam setup complicated
I thought the training was very good but the exam process was quite complicated The system check was difficult to carry out having to refresh the page numerous times throughout
J
john kelly
The IT requirements were very difficult
The IT requirements were very difficult to follow
M
Mrs Smith
Excellent service and fast at sorting
Excellent service and fast at sorting any issues