Based on authentic user experiences
Customer
6734 reviews
N/A
11 months ago
Cameron was very helpful and polite
Cameron was very helpfulExplained everything thoroughly Extremely polite and a pleasure to deal with
Mrs Bernadette Smith
6734 reviews
N/A
11 months ago
Exceedingly BAD
Please read before taking out a contract I was rang by my phone provider sky about having a business contract After discussing with sky my I was passed to this company I wanted phone and broadband booster Lovely on the phone told me I would get my new sim immediately and router 7 to 10 working days 10 days later I rang to say that I hadn t received the router Only then did they state that it could take 30 days But if it goes over 30 days I will get a refund for the month that I have already paid for Wait a minute 29 days no refund so basically you pay for a months service that you are not receiving Who would be expected to pay for a service that they aren t receiving They ask you to fill in a feedback form while you are on the call with them I did now I know why because if you read the other positive comments most state that they had posted immediately I would never recommend this company Since I have put this comment on I was contacted by a nice young man called Jay Garcia Trevethan who was very concerned and has gone above and beyond to assist with my problem Therefore in my opinion they deserve a better review
Daniel Brown
6734 reviews
N/A
11 months ago
I wanted a new phone and contacted
I wanted a new phone and contacted SURE I was helped by Dec and Abbie to a successful conclusion Very helpful
Joanna Pacifico
6734 reviews
N/A
11 months ago
Dec in sales gave me a great deal and
Dec in sales gave me a great deal and Shelley in account management made the process tun smoothly They were both excellent
James Webster
6734 reviews
N/A
11 months ago
Had an issue but sorted out well
I had an issue with the final bill being paid from my previous provider and raised this to Chloe E at Kynex and Chloe was brilliant and the funds were in my account within a few minutes Thank you Chloe E
Declan Healy
6734 reviews
N/A
11 months ago
Great people to deal with
Great people to deal with - Shelley Jake were very helpfully
Emerald Electrical
6734 reviews
N/A
11 months ago
Great customer service
Every one I have spoke to so far Lewis Jake and Abbi have been very polite clear and easy to speak to taking the time to make sure I m happy and understand everything
Dave Jay
6734 reviews
N/A
11 months ago
Scarlett and Shelly saved me more money
Scarlett and Shelly saved me more money on other phone account today such a great team always friendly and professionalWill recommend to friends and family Both deserve a promotion
lisa heys
6734 reviews
N/A
11 months ago
Excellent customer service
Edited review After leaving a review due to not being happy with the service I received I was immediately contacted by Cameron He listened to the issues I had raised and went away and within 12 hours he came back and pretty much resolved them all He was professional friendly and friendly and efficient I am very happy with the service provided and can assume my experience was a one off and has easily been resolved Cameron has been excellent and is a credit to the company
Leonardo
6734 reviews
N/A
11 months ago
Fantasy service
Fantasy service very friendly highly recommend a big thank you to Shelley and Scarlett they are very professional
