Lieferando Reviews

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lieferando.de
3.53
135 reviews
Great Rating
Based on 135 user experiences

Rated 3.53 out of 5 by 135 Happy Customers

41.5%
14.1%
14.8%
14.8%
14.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
H

The lieferando service is great

Generally a good service better than many different accounts at individual restaurants Sometimes customer service is slow if a restaurant does not deliver but a simple and easy service for food delivery
M

Problem with credit

The lieferando service is great What would make a 5 star rating is if more restaurants not only take-aways would join Lieferando This was a difference between Lieferando and Deliveroo or Foodora
B

Convenient

Update problem was solved accordingly through this channel and the email customer support thank you I had 25 credit in the account in Pay for business option for my company and it disappeared It was given by my company and I tried to use it the whole day but the application suddenly took the credit out of my account I communicated with customer care since the very same day I had the issue December 10th and I haven t received any proper response just templates to ask me to write again my issue and today after 19 days they wrote me that they don t have any solution for me I find it really disrespectful and an awful service from this company I don t recommend it at all to anyone as they don t solve anything and don t care about their clients Case I created through their customer care vnieEDF5 and A6ocRXB2
O

Easy to use intuitive fast delivery

Some glitches when clicking on visa payment and some restaurants do not meet expectations 100 percent of the time but I appreciate the service alot Espically when I m incapable of leaving the house myself
E

Close to perfect

Very nice and very good unless you are single or you are not that hungry The reason for getting four stars is that the most of the restaurants have a minimum 20-25 Euro order If you are single or you want to eat less in a Sunday afternoon you can t But the rest is very good
A

Great

Ordering is very easy and there s often discount to be found which is a big plus They could add a few more restaurants compared to some competitors and not everything is always entirely up-to-date Other than the above things I have nothing bad to say about lieferservice de Keep up the good work
M

just the best

Lieferservice is very convenient and easy to use The rating service is good too so you know what other customers have experienced My only wish is that more restaurants would be added to the service ie Turkish and Korean food Getting some bigger chains involved Mc Donalts KFC etc would be also a great new idea
S

I wasn t really sure about ordering

there might be some points need to be modified for example search by food name e g noodle soup one thing also is that i have to call the restaurant to make sure he got my order it would be much better if the restaurants have to confirm that they got the order by calling or even by SMS best regards
W

Good Customer Service

I wasn t really sure about ordering food from this website as the reviews were mostly bad and about how the food never came etc But I did as I wanted to surprise someone who was in Germany for a few days So I went and ordered from a restaurant called La Salsa It was excellent we asked for it to be delivered at 20 00 and it came five minutes early Nice service only thing I d change the possibility to change language it was extremely hard to scroll the website in german Thanks
Y

It s great

Had an issue with an order but it was resolved in a timely manner The service is good and we use them often The app could use some improving but I m sure it will adjust with future updates

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