


Logitech G UK - Gaming Keyboards, Mice, Headsets
Based on authentic user experiences
Russ Tryon
6730 reviews
N/A
1 year ago
Wrong shipping address
Placed an order and noticed the shipping address was not the one I typed in I contacted Logitech within minutes of placing the order and was told there was nothing they can do The fact that they have no system in place to correct orders within minutes of being placed shows a complete disregard for customer service I had to call and dispute the charge through my credit card company There system is broken and whoever is in charge over there is incompetent and should be replaced
Magnus Lagerqvist
6730 reviews
N/A
1 year ago
This company gives no in-stock updates what-so-ever
This company gives no what so ever update on their delayed product The mouse I have been waiting for is the most expensive on the market and was supposed to be delivered in December according to the company that retails their products in Sweden Now the christmas holiday have passed and honestly it feels ruined as I have little spared time to game otherwise I am hearing from other persons that they won t deliver until February but no where is this information to be found Please just choose another company when you have the chance
Timothy Brown
6730 reviews
N/A
1 year ago
One of the worst performing PC apps I ve
One of the worst performing apps I ve ever seen on PC Had to uninstall it was eating up 50-60 of CPU on a high performing PC The app itself was fine functionally but is ultimately unusable due to performance issues
Ben Flowers
6730 reviews
N/A
1 year ago
abysmal customer service
Trying to get a replacement part for an otherwise good set of G433 headphones - but their customer services has had me going round in circles for over a month and have not even answered my original question yet They have asked me to send in a video via youtube of the serial number but the serial number is behind the earpads which are sealed to the headphones Insane Edit - changed to 1 star as custome service got worse
Alex P
6730 reviews
N/A
1 year ago
Waiting nearly 2 weeks for a label
On January 17th I have logged an issue with accessing returns portal to return my headset I have been told that I need to wait 3-5 working days for the return label to be emailed not posted to me atrocious wait time as I ve dealt with returns before and I never waited for a label longer than 24hrs from different retailer I ve contacted support since then 3 times and they have told me the label will be with me within 24hrs It s January 27th and I STILL didn t get the label I will never buy a Logitech product again - 10 days to get an electronic label that I will print anyways are we in Stone Age What a joke
Quickrobobro
6730 reviews
N/A
1 year ago
Can t do the most basic of tasks
Can t do the most basic of tasks I wont even download half the time worst software I have ever used never buying Logitech products ever again unless they fix this crusty app
Rod Harper
6730 reviews
N/A
1 year ago
Logitech G-Hub is a total 100 piece of
Logitech G-Hub is a total 100 piece of junk Everyday spending ages re-installing their crap software until eventually it works correctly Utter and complete junk wish someone else made something to replace it even at a price
Rod Harper
6730 reviews
N/A
1 year ago
Still totally atrocious software in
Still totally atrocious software in G-Hub and X52 MFD Logitech seem to completely ignore their customers problems as they are too expensive to fix i e writing new software Why can they not just give us driver files without the rest of the crap in their Package G-Hub Saitek was better before these dumbos bought it
rod harper
6730 reviews
N/A
1 year ago
Abysmal product and technical support
Abysmal product and technical support as bad as Thrustmaster and Fanatec They take your money then won t give adequate support Don t buy racing wheels from Logitechg the force feed back is pathetically weak Rubbish help with updating software and firmware Total shambolic conpany
honest E
6730 reviews
N/A
1 year ago
Logitech G-Hub is stupid
Logitech G-Hub is one of the stupidest softwares I have ever been tormented by It needs a full overhaul I really like my gaming mouse but that software ruins everything It should not be that hard