AI Review Summary
Based on 93 reviews
Customers report consistently excellent service with Lpclinicalhomecare, highlighting polite, helpful, and professional staff. Delivery and nursing care are frequently described as efficient and reliable. Some early issues with missed deliveries and scheduling were noted but generally resolved. Overall, patients express high satisfaction and strong trust in the homecare service.
What customers love
- Excellent nursing care
- Efficient scheduling
Common concerns
- Expensive pricing
- Missed appointments
Last updated 1 week ago
L
L
First class phone call to book delivery Very helpful
S
Sue Hague
Great customer service provided by a
Great customer service provided by a very friendly member of staff who s name I unfortunately didn t catch
N
NF
First injection of new meds
Positive visit to support me on my first administration of new medication via injection at home Very supportive reassuring giving me the opportunity to test run it first really helped The option to call the nurse direct for any after care was also appreciated hopefully not required Thanks again
K
Kiran
Since 2024 I have being receiving loyds
Since 2024 I have being receiving loyds home care services and they doing the best job
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Sarah R
Positive and Helpful
My experience with the customer service agent today was a positive experience I was driving which meant my signal kept cutting out but he would ring me back straight away and was very patient with me especially because I can appreciate how annoying it must have been to keep having to start from the beginning Every experience I ve had so far has again been a positive one they have always been helpful even when there s been situations arise out of their control they have done all they can to support
C
Consumer
Polite and trouble free
I was called at an inconvenient time A message was left so I could call back I did so waited a very short time and a very pleasant and polite lady arranged a delivery if abatacept pens
T
Thomas Delaney
Great Service
I spoke to a very pleasant lady this morning to change the delivery date for my injections I was impressed that she checked the date I needed the injections to ensure they were delivered in time She phoned me back very promptly to confirm the new date for delivery I am really pleased I phoned rather than emailed
D
David Hussey
They left me 3 messages to say my
They left me 3 messages to say my delivery was ready to book and then when I could I rang back to book I was helped by Emily who quickly organized my delivery She was kind and pleasant on the phone Quick and efficient service thank you
L
Lu s Santos
A great comapny to work
It s been 5 years and still it amazes me how this company has grown and continues to do so The team keeps getting better and the support is even greater Great place to work and feel valued
C
Claire Hutt
Very helpful
Very friendly very helpful used this service for 5yrs or more and I feel very happy with this outstanding service thank you