AI Review Summary
Based on 93 reviews
Customers report consistently excellent service with Lpclinicalhomecare, highlighting polite, helpful, and professional staff. Delivery and nursing care are frequently described as efficient and reliable. Some early issues with missed deliveries and scheduling were noted but generally resolved. Overall, patients express high satisfaction and strong trust in the homecare service.
What customers love
- Excellent nursing care
- Efficient scheduling
Common concerns
- Expensive pricing
- Missed appointments
Last updated 1 week ago
M
Maion
Today I had a pleasant experience ordering my injection the gentleman was very friendly took time I didn t feel rushed
Donna May
Although today I have had a great
Although today I have had a great experience with the lady I spoke with hopefully the problem will be resolved soon In general I do not like having to wait till 7 30 8pm the evening before for them to give me a time for my injection delivery I hope this will be resolved with the new patient portal system as you can not plan anything when only receiving a text at this time I have used several other companies for medical delivery This is by far the worst Let s hope they strive to be better at communicating to patients whom are in need of medication With decent notice given
J
Jenny Langley
The person I spoke to today resolved my
The person I spoke to today resolved my query and booked in my medication delivery for tomorrow as I was running out of tablets I m not sure why my tablets hadn t been ordered unless it was a system issue not really had problems of nearly running out of tablets before Very helpful staff
C
Callan Xo
Lovely customer service agents
I ve had afew phone calls and deliveries from this company for my medications People I speak to on the phone are always very lovely polite and helpful I never feel rushed Delivery process seems to go smoothly also Thank you
P
Pip Perry
I called to arrange delivery
I called to arrange delivery Very clear polite and thorough member of the patient services team answered my call Delivery scheduled for within a few days Pleased with service
A
Alv Dor
Very professional and helpful
I was called today by the Lloyds Clinical team following my email a day ago they were very prompt in dealing with my query and arranged my delivery straight away The person I spoke to was very polite and professional
M
Michelle Ginnane
Good experience
I had a pleasant experience this afternoon when I called to confirm my scheduled medication delivery The call handler Jade was very efficient and confirmed my scheduled delivery Jade also explained why I had received text messages to book my delivery despite booking the delivery two weeks ago via phone I did not need to wait long to speak to someone The service has updated their calling options which makes the entire process much quicker for me
L
Lisa Mole
My lloyds clinical Nurse was amazing
The lloyds clinical nurse Coral was amazing and totally put me at ease 5 Thank you coral
C
Carolyn Purdy
what a joy it was with a lovely lady
what a joy it was with a lovely lady when discussing my nest delivery thank u u were definitely 5 star
M
Mr Michael B
I could understand the woman on the
I could understand the woman on the phone which is always handy She was good at her job and sounded very friendly Makes a change theses days