Lpclinicalhomecare Reviews

Home | LloydsPharmacy Clinical Homecare

lpclinicalhomecare.co.uk
3.97
93 reviews
Great Rating
Based on 93 user experiences

Rated 3.97 out of 5 by 93 Happy Customers

64.5%
11.8%
1.1%
1.1%
21.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 93 reviews

Customers report consistently excellent service with Lpclinicalhomecare, highlighting polite, helpful, and professional staff. Delivery and nursing care are frequently described as efficient and reliable. Some early issues with missed deliveries and scheduling were noted but generally resolved. Overall, patients express high satisfaction and strong trust in the homecare service.

What customers love
  • Excellent nursing care
  • Efficient scheduling
Common concerns
  • Expensive pricing
  • Missed appointments

Last updated 1 week ago

A

I received phone call from a pleasant

I received phone call from a pleasant young lady who went through security questions Every step she was polite if there was anything I didn t understand she would say it again with a different answer We both came to a mutual date which was convenient for both of us 10 10
D

I forgot my delivery was due but no worries

I had to call Lloyds Clinical as I had foolishly forgotten that my delivery was due today The Advisor I spoke to was absolutely fantastic so empathic and kind She rearranged the delivery for me and made sure that I was happy with that then asked if there was anything else I needed She then asked me if I was interested in the patient portal which I said an immediate yes to and explained how it works All in all a wonderful experience which has left me 100 reassured and content Well done Lloyds Clinical for hiring such a lovely lady
S

Great service always

These people have been phoning me for some years arranging dates for my injection deliveries They are always polite friendly if you have questions they listen nothing is ever too much for them If I m not in then they leave a message or try my mobile no problem I will call back and get a delivery date straight away Very happy with the service I receive
L

Medication deliveries

I have had deliveries of my medication since October 2024 from Lloyds Clinical the service has always been efficient helpful 2 phone calls this week both times the ladies on the phone have listened been v helpful regarding the change of delivery date I had requested Thank you
C

Great customer service

I spoke to Sharon today and she was absolutely fantastic Her customer service skills are second to none She showed empathy and understanding of my situation and really made me feel like a person and not just a patient waiting for medication Thank you Sharon
M

Sorted

I spoke to keeliegh not sure of spelling she was absolutely wonderful been editing to sort this problem for a while
J

Delayed prescription

I recently had to call Clinical Homecare regarding my sons prescription which was due to run out After several phone calls I was fortunate to speak to Danielle who managed to sort the problem in less than 3 hours Wonderful customer service prescription would be delivered the next working day Couldn t fault thank you
M

A First Contact Lady who called was polite

Lady who called was polite patient and helpful I didn t feel rushed when led through security and personal questions She was willing to explain and answer my questions Choice of dates offered for first delivery was useful Difficult to remember all she said and an email summary of standard info could help Mike Hewins
C

Marsden Drive Clinic Scunthorpe

Marsden Drive Clinic ScunthorpeBeen attending this clinic for 12 months Have always received excellent service and the colleagues working in the clinic go over and above to ensure I am looked after There was a couple of issues with receiving my prescription but the colleagues at the clinic communicated this to me Highly recommend this clinic
S

Thank you very much to Sharon at

Thank you very much to Sharon at Lloyd s Homcare Delivery A big help to me today and she really went to a lot of trouble to get my meds delivered ASAP Great service and very reassuring

About Lpclinicalhomecare

Providing high-quality clinical home care services in the UK. Trust our experienced team for personalised and compassionate care. Visit us today!

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