Do Not Buy Trash
These mats are trash considering they don t fit my car Total rip off Do not buy from this company
Shawn Thomas
N/A
I got jacked by lux auto mats
I ordered some mats never got them they told me to contact on track delivery got a hold of them they couldn t help me they told me to call lux auto mats long story short they said they were processing a new set to send me and now I can t get a hold of them I wish they just contact me I ve been trying everyday but they just ignore me I think my trying to get a hold of them just goes in vain they got my money so what do they care about their customers it seems they don t I would never buy s from them again cuz you won t get it and the stuff comes from China anyways I knew that I would have never bought them in the time of the worst inflation ever thanks to you know who Brandon that d you think they would show a little compassion and either send me my money back or send me a new set kind of weird when you go to buy them you can get a hold of them they re live and ready to chat well now they re not despicable
Tim Ludlow
N/A
Doesn t fit and inferior quality
Doesn t fit and inferior quality No after-sales help Awful product awful service STAY AWAY
Joseph Miller
N/A
SCAM SCAM SCAM low quality ill fitting rubbish
The beautiful photos convinced me to pay 250 for my boot liner mats When it arrived it was folded into a small box leaving ugly creases on the mats but worse the product felt flimsy like cardboard - no way is the material durable It does not fit well in my Q3 boot not enough Velcro s supplied - There are gaps I wish I can put photos here But here is where the fun frustration begins There is no person to contact Every time I use their chat I get various people named Pandora Julia Eric Max - After a while I get the feeling its the same person with different name I cannot reach someone who can deal with my complains - its always the sameI have passed your complain higher upsomeone will get back to youI am still waiting after 2 months I f you really must have these mats you cant get it at 1 3 of price on Ali EXPRESS - same photos same products as these so called deluxe car lovers who run this company uses Its all crap product from China
Joseph Miller
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TOTAL SCAM
TOTAL SCAMFollowing my review of 22 March 2022 I have not received a response once theyget your money it s goodbye Reminder - you can get the same products off Ali EXPRESS and save your self lots of money
David Hoffman
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Absolute Garbage
Absolute Garbage I ordered new mats for my 2022 Tesla Model S in January of 2022 After many broken promises I recieved the mats in March The mats I received seem to be for a different year or car as they do not fit at all I have now requested a fix or refund on six times Each time they tell me there is something else to wait for Most recently they say their technicians are checking my case Most communications go unanswered This is a terrible company and you should not consider doing business with them
Louis Lemay
N/A
TOTAL SCAM
TOTAL SCAM They sent me carpets too big for my SUV Had broken clips so part of the carpet can t be fixed Paid for express 3 weeks delivery Took almost 2 months Multiples emails with customer service over 8 months Still nothing As for the quality Seriously Go somewhere else
Joseph Miller
N/A
SCAM SCAM SCAM
SCAM SCAM SCAMIts so sad to see so may people getting scammed by these fake car enthusiast The mats are shipped from China Rubbish quality and materials and poor fitting once you paid you will never get a reply with your complains and you can buy these mats from Ali Express at much lower price
Robyn Rose
N/A
I cancelled a duplicate order within an
I cancelled a duplicate order within an hour of placing it on Sept 4 2022 They acknowedged the cancellation but I still have not received a refund on my credit card I have filed a dispute advise with the credit card company Mastercard and no satisfaction from them other than that they received my dispute In addition the floor mats are cheaply made Read the reviews and you won t want to deal with this company
Matt Holby
N/A
Bought the Lincoln Navigator rear cargo
Bought the Lincoln Navigator rear cargo set Black on black leather diamond stitching First the leather is Pleather this set came in very poorly sown small individual pieces that have to be adhered to your seat and then velcro d together Definitely not waterproof in any fashion 11 pieces total to cover a very small area Very disappointed with the product and they have NO return policy This is honestly junk
