Marveloptics Reviews

MARVEL OPTICS STOLE MY MONEY

I only wish I read these reviews before I ordered a custom prescription pair of sunglasses for 380 Took my money in January and ever since the glasses are in the lab DO NOT ORDER FROM MARVEL OPTICS THIS IS A SCAM I asked for a manager and was put on hold for over an hour I called back and had the same experience When I asked to cancel my order I was advised there would be a 20 cancellation fee for an order they clearly never intended to fill DO NOT ORDER FROM THIS OBVIOUS ONLINE THEFT SCHEME

Marvel Optics company advertises that they offer 100 satisfaction but it is absolute BS They won t even communicate with you

Marvel Optics company advertises that they offer 100 satisfaction Yet they rarely even respond to an issue raised I ordered prescription goggles and paid them 402 00 on May 6th At the end of May they sent me a pair of lenses without any of the goggles or case I couldn t confirm if the lenses had any prescription on them I finally got them to respond with a return authorization and returned the lenses to them on July 6th I am still waiting for my refund or at least some communication as to what they are doing BBB complaint 14454352

Avoid this company

Long delivery 60 days poor quality my glasses came without transition I ordered below average return policy never full price for a return and they claimed I didn t send all the parts back so I wasn t qualified for a refund This is either a scam or the poorest run company I have ever seen Please don t make the mistake I made I m out 300 Never again

the worst customer service ever

the worst customer service ever ive been waiting 6 weeks for my glasses i call e-mail chat assistant but nothing im contacting the better business bureau as wall as the states attorney general its not about the money bad its the principle now im thinking ill never get my glasses good thing i can protest this with my bank

If I could could give 00 Stars this

If I could could give 00 Stars this Company would get it This company should be shut down for fraud embezzlement any other Crime I order 3 months ago contact them through email said the machine was broke and no other respond I don t what the better Business job is but this is horrible a 167 00 dollars down the drain but I will be demanding a refund Buyers beware of this company

One star is too many

Marvel Optics has a nice looking and easy to use website but in my experience the only thing they actually do is charge your credit card I placed my order and 60 days later I have Nothing from them No glasses no explanation Their customer service is unresponsive maybe nonexistent Get your glasses somewhere else

Worst customer service ever

Worst customer service ever My glasses shipped after 2 months When they arrived wrong prescription in right eye which I confirmed with a local eye company Took 2 weeks to get approval for the return Then shipped back to correct and 6 weeks later no glasses There has been ZERO communication despite multiple phone calls emails asking for an explanation They have basically stolen my money and wasted my time Would NOT recommend - Huge SCAM

Absolute Junk Ordered a pair of prescription shades

Ordered a pair of prescription shades and after 7 weeks a pair with 2 completely diff lenses arrived As soon as I put them on I noticed like I was wearing 3d glasses And from the front one lens clearly has a chrome mirror- the other does not After receiving approval for refund they sent an email saying only 50 because this is what was made Wish I could upload a pic