Massagechairstore Reviews

Exceptional customer service

Exceptional customer service I worked with Ryan who was great at returning my calls and answering my questions He was professional kind and patient I absolutely recommend this store We received the chair and the packaging and the chair was perfect Thank you

Great deal on a great chair

I was struggling to find a chair that was in our price range and could accommodate wide shoulders and tall height I chatted with sales reps twice and they guided us to a chair that does fit our needs perfectly I ended up going with a refurbished grade B chair I wasn t so sure about that level of refurbished but with how much I was saving off the price of new or grade A refurbished I took a chance Once it arrived I had to search hard to find any blemish at all The only marks I could find were a small scuff on the bottom of the foot rest and a crack in the USB phone charger neither of which impacted the use or appearance of the chair I got a follow-up phone call today to ask how things were going and to make sure we were satisfied I m happy to say the answer is YES

My Kyota M898 massage chair arrived 2

My Kyota M898 massage chair arrived 2 weeks ago My family is so happy with its performance that we are considering a reservation sheet to book massage times Rick Gallant was my sales contact who did an excellent job explaining the chair s features and the white glove delivery process The delivery was on time and the personnel were both friendly and professional An attachment screw was missing from the enclosed hardware but a call to Rick resulted in an immediate Fed Ex of the replacement part I simply could not be happier with the quality of the product or the buying experience Carl H

My back can hardly wait

I began searching for a masage chair out of curiosity in 2021 This past year 2022 I began searching earnestly I don t remember how I came across the Massage Chair Store but I am glad I did Ryan was very helpful and provided some guidance as I made my needs known to him He was patient as I took the time I needed to make my decision and was once again helpful going through the actual purchase I am excited about the upcoming delivery of my chair My back can hardly wait

No pressure to buy in the showroom

I was reluctant to go to the showroom Because I thought I might be pressured into a purchase I was extremely happy that there was absolutely no pressure Bernie was extremely knowledgeable and I learned a lot He said I had some things to consider I came back on Monday and got a fantastic price on the perfect chair for me

See for yourself

As great as the chair has been the service is as top notch as I ve ever seen I see why they are so highly rated I m a little bigger than the average guy and they worked with me to get a chair that was more suitable for somebody my size The chair has greatly helped me recover some mobility decreased pain and helped improved my daily workload as a farm hand If you re in the market for a massage chair but want first class level of service and support look no further

I purchased a Kyota 688 massage chair

I purchased a Kyota 688 massage chair The chair is great but not perfect It comes with many featuers and customization so anyone cam personalize their massage experience The massage rollers are great and provide a deep massage from the back of ypur neck to the glutes Zero G is great and the back warmer works well tk loosen tight muscles My only complaint is the compression on the arms is very weak I want a tight squeeze and its only mediocre Shipping was faster than expected and set up was vrry easy I would purchase again from The Massage Chair store

We love our chair

We love our chair I have severe arthritis and using this chair 3 times a day gives me relief when nothing else would There were some missing parts upon delivery and after a very pleasant phone call with a very apologetic staff member they overnighted the parts and everything was good With any product like this that may need service in the future I hope to get the same service when we need it

Bernie was a great help

Bernie was a great help We wanted to complete our due diligence on which chair would be the best for my wife and I We are both cancer survivors and needed something to take care of the every day stress aches and pains and the ability to feel better The chair we purchased is amazing and is used 4 times a day between the wife and I