Mattressguru Reviews

Terrible products and terrible customer

Terrible products and terrible customer service All products arrive damaged

Not a very good company

Not a very good company send you the wrong item I got in touch straight away to tell them they sent me wrong mattress they said will collect and deliver the right 1 on Friday Friday come they collected the wrong one but didn t deliver the right one so contacted them straight away to ask were it is gave me a load of rubbish said it hadn t been collected and I will get it soon the following Tuesday finally got deliverd won t order from there again just full of lies quickenuf taking your money but not sorting problems that they did should of read the reviews first

VERY POOR BAD SERVICE INDEED

NO AFTER SALES SERVICE WHAT SO EVER NO CONSIDERATION GIVEN NO GOING BACK

AVOID

This company will take your money deliver damaged goods and then not refund you

They let you choose a day for delivery

They let you choose a day for delivery but then ignore it No tracking available Gave them a weeks notice but still not here

NEVER buy from this company

NEVER buy from this company I ordered a sofa bed 8 weeks ago tried to send back the day after as it wasn t right 8 weeks on they have finally collected it however it s cost me 75 to return Shocking service nobody knows what they are doing cheap products DONT DO IT

Avoid it

They took money but they never delivery the mattress The mattress was next day delivery and still no updates so far I have tried to call them several times but no one reply and I also have emailed them and I m still waiting for an answer Not recommended at all Avoid it

Avoid at all cost

Avoid at all cost Just read the answers they provide to customer complaints on Uktrust and you will have an idea of the level of customer service you re dealing with Would definitely not recommand