AI Review Summary
Based on 73 reviews
Maxgaming receives consistently positive feedback for customer service, fast delivery, and product quality, with many customers reporting quick responses and reliable shipping. Some negative reviews highlight issues with specific deliveries, stock availability, and occasional shipping mistakes, but these appear to be exceptions. The overall sentiment remains strongly positive across a large volume of reviews.
What customers love
- Great customer service
- Good product quality
- Reliable tracking
Common concerns
- Occasionally out of stock
- Wrong item shipped
Last updated 6 days ago
J
Johannes Ritter
Unfortunately I received a mouse with a manufacturing defect However the support was extremely good and I was quickly assisted with a replacement delivery
J
Joe
Excellent
Ordered from them multiple times now and had excellent service each time Very fast delivery to the UK I returned 1 item due to me not liking the shape of a mouse and the RMA process was quick and easy
F
Flurin bader
i ordered a hayate otsu from Austria
i ordered a hayate otsu from Austria and it arrived perfectly on time no issues the right product everything as planned
J
jannik
i ordred a chair with them true cdon
i ordred a chair with them true cdon after some initial trouble due to cdon they owned up to it and fixed it all to my satisfactionreally good service i can only recomend them
A
AlpacaTypes
Mouse Skates for Superlight
I ordered the wrong mouse skates at first I have a G Pro X Superlight and ordered some for a Razer mouse contacted their support team via e-mail and they responded the next day told me they will cancel the order and the money will be back in 3-5 days which was true it was back in around 3 days After I ordered the correct mouse skates I waited they provide you with a link in your email to a tracking platform where you can track every step from multiple mail companies in my case DHL and BPost So I waited a couple of days the package made its way from Sweden to Germany and from Germany to Belgium Once it got to Belgium I thought I would have them the next day but that wasn t the case it took a while so I contacted them and they told me because of a strike at DHL I think they are running behind on mail and told me it can take up to 3 weeks for my mail to arrive Well more waiting but in the end they arrived today I put them on and let me tell you they are buttery smooth A must upgrade Overall the experience was super good their support team is super friendly and will help you with your questions I don t see why people throw so much hate around maybe it was just your experience but I would 100 recommend them they are great people
D
David Kavanagh
Excellent customer service
Excellent customer service Had an issue with a delivery and they sorted it without question Every email sent was replied to within 1 business hour
J
Jon Birger Rosseland
Impeccable customer care
I bought a DXRacer chair that cracked in the seems of the cushin after 3 years I complained and got a replacement chair no questiones asked The chair i got was so uncomfortable that i asked to send it back and it was no problem at all I got a third replacement all of this free of charge also and im so happy with the customer care and service level of this company Theyre greate xD
B
Ben B
Ordered from the UK arrived in 4 days
Ordered from the UK arrived in 4 days great tracking and communication was awesome always answered my emails quickly would recommend to anyone will be ordering again soon for sure
X
xxx xxx
Got my Ducky one 2 mini before time
I had been waiting a while for my ducky one 2 mini Out of stock i knew thatit would take long time before i got it and suddenly i got a mail telling me that the package had been sent I picked up the package the day after and my keyboard was i perfect shape and was the keyboard i ordered 10 10 thanks
I
Ivy Wang
That s my first time shooping in
That s my first time shooping in MaxGaming Great customer service I sent an email at night and got the reply the next morning Super fast delivery I think they sent the packages within 24h and it arrived in 2 days The quality is great too