Reviews
3.59
5-star
53.42%
4-star
12.33%
3-star
1.37%
2-star
5.48%
1-star
27.4%
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Recommended
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
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N/A
11 months ago
Got my Ducky one 2 mini before time
I had been waiting a while for my ducky one 2 mini Out of stock i knew thatit would take long time before i got it and suddenly i got a mail telling me that the package had been sent I picked up the package the day after and my keyboard was i perfect shape and was the keyboard i ordered 10 10 thanks
Ben B
N/A
11 months ago
Ordered from the UK arrived in 4 days
Ordered from the UK arrived in 4 days great tracking and communication was awesome always answered my emails quickly would recommend to anyone will be ordering again soon for sure
Jon Birger Rosseland
N/A
11 months ago
Impeccable customer care
I bought a DXRacer chair that cracked in the seems of the cushin after 3 years I complained and got a replacement chair no questiones asked The chair i got was so uncomfortable that i asked to send it back and it was no problem at all I got a third replacement all of this free of charge also and im so happy with the customer care and service level of this company Theyre greate xD
David Kavanagh
N/A
11 months ago
Excellent customer service
Excellent customer service Had an issue with a delivery and they sorted it without question Every email sent was replied to within 1 business hour
AlpacaTypes
N/A
11 months ago
Mouse Skates for Superlight
I ordered the wrong mouse skates at first I have a G Pro X Superlight and ordered some for a Razer mouse contacted their support team via e-mail and they responded the next day told me they will cancel the order and the money will be back in 3-5 days which was true it was back in around 3 days After I ordered the correct mouse skates I waited they provide you with a link in your email to a tracking platform where you can track every step from multiple mail companies in my case DHL and BPost So I waited a couple of days the package made its way from Sweden to Germany and from Germany to Belgium Once it got to Belgium I thought I would have them the next day but that wasn t the case it took a while so I contacted them and they told me because of a strike at DHL I think they are running behind on mail and told me it can take up to 3 weeks for my mail to arrive Well more waiting but in the end they arrived today I put them on and let me tell you they are buttery smooth A must upgrade Overall the experience was super good their support team is super friendly and will help you with your questions I don t see why people throw so much hate around maybe it was just your experience but I would 100 recommend them they are great people
jannik
N/A
11 months ago
i ordred a chair with them true cdon
i ordred a chair with them true cdon after some initial trouble due to cdon they owned up to it and fixed it all to my satisfactionreally good service i can only recomend them
Flurin bader
N/A
11 months ago
i ordered a hayate otsu from Austria
i ordered a hayate otsu from Austria and it arrived perfectly on time no issues the right product everything as planned
Joe
N/A
11 months ago
Excellent
Ordered from them multiple times now and had excellent service each time Very fast delivery to the UK I returned 1 item due to me not liking the shape of a mouse and the RMA process was quick and easy
Johannes Ritter
N/A
11 months ago
Great support
Unfortunately I received a mouse with a manufacturing defect However the support was extremely good and I was quickly assisted with a replacement delivery
zLunari -Bedwars Legende
N/A
11 months ago
Fast support
Edit Support answered quickly and was helpful but because of a mistake on my behalf I didn t get an answer back Now they answered and everything is fine Thanks
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