Mega Reviews

MEGA

3.61
129 reviews
Great Rating
Based on 129 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
N

Straight trash AVOID AAC

I happened to be sharing a file that was creating some much needed awareness of a certain monster that s being protected by social media and this monster reported the file Mega did no due dilligence no vetting of the information and this monster also was not a user on the platform I was So Mega jumped to conclusions and ran with it terminating my account There s always another side to the story and when you react on assumptions instead of taking the proper time to investigate you will always get into trouble I hope this one star review serves as a brutal lesson of what not to do again Mega owed me more of the respect by properly checking things out more than they owed this monster anything It was also information that could have saved somebody s life I strongly urge folks to avoid this organization at all costs
I

Listed as an Alternative to One-Drive --- But not even Close in Reality

What they don t tell you beforehand is that in the case of Word docx and Excel xlsx files there is no viewing online and should you wish to preview view the most popular video format of MP4 the only way possible is if you are using Chrome -- all other browsers are a No-No Their support even allowing for it being the first day of a Trial was pretty abysmal taking almost a week in which to tell me none of this was possible
H

Horrible fr movies

Definetely one of the worst options for saving and watching movies online If you want to skip a bit ahead the movies always take forever to load Google Drive and One Drive are much better options
E

If I could give 0 stars I would

If I could give 0 stars I would Been using Mega since 2014 Never had an issue even if I only logged in say once a year or once every 2-3 years Everything was always still there Well they mustve changed their policy but without notifying because to my surprise when I logged in after 2 years of inactivity because I was looking for a file all my files were deleted When you email their customer support their reply is that you re supposed to log in every 3 months to keep the account active 1 I never got a notification about this sudden change in terms of use 2 they claim they sent several emails to warn me about this which is complete and utter bull t I check my email daily and I also check the spamfolder regularly and guess what never received any emails My last email from Mega dates from 2019 so yeah Conclusion I ve lost all my data and files all my memories Don t use this website google drive is way more reliable
T

Warning don t use not worth the effort

Before it went wrong I liked it It worked well easy to get extra storage by adding their apps and contact details etc Then I got TRUMPED My data was taken down for aledged illegal activity on other platforms Guess what despite contact details there was no contact Golden ticket for me at least I hadn t swapped over to them and paid for a backup service At least I still have my data and my money And no not into other platforms let alone illegal or dodgy Response - yes I got a response but it took three emails to get an apology - Reason given comprised email involved in data leaks I suspect a sizeable chunk are there all my accounts have different passwords my warning still stands CONCLUSION - despite promises the account 3days later still not available Time to go Google One for a couple of quid
M

Stay away Do not use

Moneysuckers complete time-consuming trickery if you don t pay Don t waste your time find your what you are looking for elsewhere unless you wanna open your wallet
B

Storage is great but customer service is lacking allotment is awesome for

The storage allotment is awesome for the free plan and it s user friendly to upload and download I give that part of the service 5 stars But the customer service is sorely lacking As a free account user I must wait in line for help Each response from a different rep gives a different response so it s try try try again to resolve the issue Plus they write in a condescending tone as if the customer brought about the error themselves
J

0 Stars Account closed without explanation

Nuked and closed my account for supposed ToS violations despite not being the case No ability to appeal or retrieve my files before the account was closed To me it looks like the upcoming ToS changes on 25th November would have caused violations but in this case I feel Mega should have provided adequate time to retrieve my files and comply before issuing any enforcement action on my account Let it be a lesson to anyone considering using Mega as a cloud backup for their personal files They can and will suspend and delete your files based on ToS not yet in effect Years of work gone Mega is not the friend of Data preservationists UPDATE Despite the reply from Mega NZThey did not respond to my emails
N

That s the most awful app I ve ever

That s the most awful app I ve ever used For 2 days I could not download a file and a couple of other people tried as well Stay away from them
C

Removed file claiming copyright

Removed file claiming copyright materialIts not like your personal harddisk guys these guys open your files and if they find its copyright they will immeditely remove it not even an option to download locally is given If it violate their tos they should inform us it will be removed in atleast aftet 2 hoursIf u want to store data dont choose mega choose terrabox i am happy with them

About Mega

MEGA provides free cloud storage with convenient and powerful always-on privacy. Claim your free 20GB now

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Frequently Asked Questions

MEGA is a global cloud storage and communication platform founded in 2013, distinguished by its default end-to-end encryption for all user data. Unlike many mainstream providers, MEGA operates on a 'zero-knowledge' model where encryption keys are solely controlled by the user, not the company. This fundamental design prioritizes user privacy and security, ensuring that MEGA cannot access the content of files stored on its servers.

End-to-end encryption by default means that all files uploaded to MEGA are encrypted on the user's device before being transmitted to MEGA's servers. The decryption keys are derived from the user's password, which MEGA does not store. Consequently, only the user can decrypt and access their data. This provides a high level of privacy, as MEGA cannot view file contents, even under legal request. It also means users must safeguard their passwords, as losing them results in permanent data loss.

MEGA provides a comprehensive suite of features including secure cloud storage with a generous free tier, file synchronization across devices via desktop and mobile apps, and secure file sharing with password protection and link expiration. It supports real-time folder collaboration, includes MEGAdrive for streaming videos and previewing documents directly in the browser, and offers encrypted chat (MEGAdrop) for secure file receiving and communication. These tools cater to both individual and business needs for storage and collaboration.

Users can share files and folders by generating secure links. These links can be customized with passwords and expiration dates to control access. For collaboration, MEGA allows multiple users to be added to shared folders. Changes made by any participant, such as adding, editing, or deleting files, are synchronized in real-time across all members' devices. All shared data remains protected by MEGA's end-to-end encryption throughout the collaboration process.

The 'zero-knowledge' model is a security architecture where the service provider has no access to users' unencrypted data or encryption keys. For MEGA, this means the company cannot decrypt or view the content of files stored on its servers. This model is crucial for privacy as it ensures that user data is protected from unauthorized access, including from MEGA itself or third parties. It places full control and responsibility for data access with the user, emphasizing the importance of password security.
Looking for Mega alternatives? We've ranked 20+ similar companies by reviews.
View All Alternatives

About Mega

MEGA: A Comprehensive Overview of Secure Cloud Storage and Collaboration

MEGA is a global cloud storage and communication platform renowned for its strong emphasis on user privacy and security. Founded in 2013 by tech entrepreneur Kim Dotcom, the service differentiates itself in a crowded market by offering end-to-end encryption by default for all files stored on its servers. This means that encryption and decryption keys are controlled solely by the user, not by MEGA, providing a significant layer of privacy and data control.

Core Features and Services

The platform provides a robust suite of tools designed for both individual users and businesses. Its primary offerings include:

  • Secure Cloud Storage:Users receive a generous amount of free storage upon sign-up, with options to expand through paid plans. All data is encrypted client-side before it leaves the user's device.
  • File Synchronization:MEGA offers desktop and mobile applications that sync files across multiple devices, ensuring access to the latest version of documents, photos, and videos anywhere.
  • File Sharing and Collaboration:Users can share files and folders via secure links. These links can be password-protected and set with expiration dates. A key feature is the ability for multiple users to collaborate on folders in real-time, with changes synced across all participants.
  • MEGAdrive:This feature allows users to stream videos and preview documents directly in the web browser without needing to download the files first.
  • Encrypted Chat:MEGA includes a communications service called MEGAdrop for secure file receiving and a chat function that also benefits from end-to-end encryption for text and file transfers within conversations.

Security and Privacy Model

The cornerstone of MEGA's value proposition is its security architecture. The company operates on a "zero-knowledge" model. User files are encrypted with a unique key derived from the account password, which MEGA does not store. Consequently, the company cannot access the content of user files, even if compelled by legal requests. This design places the responsibility for password management squarely on the user, as losing the password means irreversible loss of access to the encrypted data.

User Experience and Accessibility

MEGA provides a clean, intuitive interface via its website and dedicated apps for Windows, macOS, Linux, Android, and iOS. The service is designed to be accessible, offering a substantial free tier that makes secure storage available to a wide audience. Paid Pro plans provide increased storage quotas, higher transfer limits, and additional features tailored for professional and business use.

Target Audience and Use Cases

MEGA caters to a diverse user base, including:

  • Privacy-conscious individuals seeking an alternative to mainstream cloud providers.
  • Professionals and teams needing a secure environment to share and collaborate on sensitive documents.
  • Businesses looking for compliant cloud storage solutions with strong data protection credentials.
  • Anyone in need of reliable, encrypted backup for personal data.

In summary, MEGA positions itself as more than just a cloud drive; it is an integrated platform for secure storage, communication, and collaboration. By prioritizing end-to-end encryption and user-controlled keys, it offers a compelling option for those who view data privacy as a paramount concern in their digital activities.