© 2025 Rating Facts. All rights reserved.
Reviews
3.61
5-star
47.24%
4-star
15.75%
3-star
7.87%
2-star
13.39%
1-star
15.75%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
A F
N/A
1 year ago
Good support on a sync software issue
Facing an apparently uncommon issue with Mega Sync on Linux ubuntu the support team has been responsive and nice Problem stayed on for a few weeks with regular communication with support It was solved by a software update Thanks for the great service
Narmin
N/A
1 year ago
Lost password
I had to park my account and then asked to recover my previous account back The support team helped me a lot My data was very important to me I am really grateful that the support team really quickly responded and helped me to get my account back The most important point was that when the support team responded via e-mail I felt that the answers given were not auto-replies but were written by real people Tips for users Just clearly explain the situation which you are in Mega team will help you
Lee Thacker
N/A
1 year ago
Thank goodness for Mega
Thank goodness for Mega My old laptop died on me last week but all of my files were safely stored and easily downloadable from the cloud After a few issues getting the sync to work on my new laptop Mega guided me through the process with patience and professionalism Highly recommended
Nakia Drury
N/A
1 year ago
Probably the best I ve used
Where do I start Fanastic Technical Support Fanastic Cloud Absolutely Fantastic Messenger Service Very User Friendly Can Not Recommend Mega Enough If you need a cloud service stop reading this Start downloading Mega NOW
Pascal Bechtel
N/A
1 year ago
Happy to be apart of family
Well I had an issue with subscription payment and I messaged for help and they resolved it within a hour so happy
Thierry
N/A
1 year ago
Thank you all MEGA developers
I have to say that I wrote to the developers because with Debian 12 the testing version didn t work that good I asked them when they re gonna make a new app for Debian12 and now it s done it works perfectly so I wanna thank them they often hear problems and rarely thanks So thanks
Phong V n Ph m Ng c
N/A
1 year ago
Pure APK installation for Android device
I ve got an issue with the installation MEGA app on my ereader Onyx Boox Page and seems only choice to install via apk file but the source of file would make me confused Then I turned to MEGA support for that apk file and I got what I need Thanks to the support team from MEGA I d like to stick with MEGA other than move all data to Google Drive or OneDrive Very good choice with generous storage for free
Azumi
N/A
1 year ago
MEGA cloud storage service offers a
MEGA cloud storage service offers a great free service for everyone to store their files securely in their accounts Also as if that wasn t enough I recently had a problem with my files and when contacting MEGA support I was quickly and very politely taken care of by the support side with my problem resolved in a few emails With all these advantages I have no other note to give this service if not the maximum I strongly recommend using MEGA
Mahmoud Afifi
N/A
1 year ago
MEGA It is worth every penny
Really the MEGA cloud is one of the best experiences I ever had All my files are in one place I can reach from my desktop Mobile and tablet I m not worried anymore or frustrated to lose my data or my work and I can share it with all the teams and other collaborators And their support solved my problem immediately without any hustle Really It is worth every penny
John John
N/A
1 year ago
Fast assistance on account recovery
I ve only remembered my MEGA when I needed to look for my important files from years ago Even if my account has been inactive for quite a long while already they still assisted me so fast to recover my account