


Based on authentic user experiences
David
7798 reviews
N/A
10 months ago
I m peruvian and buy on international
I m peruvian and buy on international websites all the time without issue And when there is an issue Alipay PayPal or Amazon resolve the issue promptly I always feel safe on those sites Unfortunately Mercadolibre clone of eBay and Mercadopago clone of PayPal don t work well together and allow sellers and buyers to get away with fraud Sellers receive the money you paid after leaving a review most sellers urge you to leave a review so they get the money Supposedly your money is safe if you encounter a problem but Mercadopago doesn t do anything I opened a complaint for fraud and the seller solicited arbitration from Mercadopago turns out Mercadopago s Tatiana has no idea what she is doing she is trying to help me with my technical issue She didn t even read that this is a complaint about fraud not about a technical issue I would say avoid Mercadolibre like the plague Only buy from sellers with a very high reputation and over 1000 reviews otherwise you will find a lot of surprises because Peru is a high risk country with still a LOT of online fraud If you are in south america I only recommend buying online on OLX which is like Craiglist face to face transactions and Linio which is a decent german company that vets all their sellers and only allows bigger retailers to join the site Mercadolibre is a joke in terms of customer service and its software is very buggy i wouldn t be surprised if the arbitrator can t get my messages due to a software issue on their end and she is just guessing what to respond To make matters worse there is currently no other way to contact Mercadopago and actually make their promise of Payment 100 Guaranteed by Mercadopago real Mercadolibre and Mercadopago is among the very worst companies I ve dealt with in south america Only buy on this site if you are ok knowing that there is a chance of losing 100 of your money I hope I can charge back this with my bank Lost a lot of time and even returned the item to the seller who is trying to delay his responses to make MercadoPago resolve in his favor Which is crazy when I have documented everything with video and photos in case there was any issue with my purchase and still fraud is protected I ll be moving out of this h t hole as soon as I save enough money Update After a long and unhappy process where I lost a lot of time I got my money back I wouldn t do it again still Sellers are very childish and commit fraud frequently AVOID MERCADOLIBRE
Leigh H
7798 reviews
N/A
10 months ago
Scammers dont bother
Their return policies are really bad Their sellers send wrong or defective products all the time and then you have to spend your time returning even when it is clearly the sellers fault They know most people dont bother due to the low priced items I am going back to amazon
Michael Crowell
7798 reviews
N/A
10 months ago
Worse sign in methods on internet
Worse sign in methods on internet First they want to send code to SMS then WhatsAp then email then they want to take your picture then they say you don t look like you What next DNA samples Can t even cancel my account Use amazon com mx
JOSEPH LEMIEUX
7798 reviews
N/A
10 months ago
Mercado is part of all the scams of the
Mercado is part of all the scams of the rateros The rateros use Mercado Libre to charge you the money for their scams and when they don t send the product and all the numbers are bad and email addresses are bad they pretty much tell you that it s your problem and the case is closed They take the money gladly and tell you to go away
Oscar
7798 reviews
N/A
10 months ago
To sign in you need to send photo of
To sign in you need to send photo of your passport What TF NOT EVEN POLICE then another identification code the they ll review it in days F OFF I just want to buy a frisking control for my TV Just go on Amazon
Castanonart
7798 reviews
N/A
10 months ago
This is not a good company
Every time I need to login into Mercado libre it is the same headache Today I tried like 15 times or more and am still unable to log in and it happens every single time The code doesn t get to my phone and the password doesn t register so I have to enter it multiple times Then endless captchas and I can t log in with the existing approved password Forget about customer service So don t bother to shop with this company Use whatever alternative online shop you can find Cada vez que necesito iniciar sesi n en Mercado libre es el mismo dolor de cabeza Hoy intent como 15 veces o m s y todav a no puedo iniciar sesi n y sucede cada vez El c digo no llega a mi tel fono y la contrase a no se registra as que tengo que ingresarla varias veces Luego captchas interminables y no puedo iniciar sesi n con la contrase a aprobada existente Olv date del servicio de atenci n al cliente As que no se moleste en comprar con esta empresa Utilice cualquier tienda online alternativa que pueda encontrar
Richard Asmus
7798 reviews
N/A
10 months ago
Full of Scammers Beware
Vendors on Mercado Libre list extraordinarily low prices but when you buy the vendor tells you the price is ridiculous even though they listed it Then they offer to sell it to you at a ridiculously high price insulting you in the process If you re fortunate enough to connect with an honest vendor you may actually get what you order at a good price IF the article you want has ratings read the ratings If there are no ratings it s probably a scam Officials at Mercado Libre do nothing to monitor or discipline scammers and make it incredibly difficult to report or even know who you are dealing with until you have paid Use Mercado Libre only as a last resort to get what you want and use caution Try to communicate with the vendor before paying if at all possible But this is difficult to find
Erika Paredes Kellis
7798 reviews
N/A
10 months ago
I bought a glass for a Mabe stove that never came
I bought a glass for a Mabe stove The piece never came I made my complaint to Mercado Libre and they said it was too late and they did take care of the situation sending me to deal with the supplier The supplier never responded PLEASE PEOPLE DON T BUY ONLINE IN PERU THEY ARE DECADES BEHIND IN CUSTOMER SERVICE
Maciek Wronski
7798 reviews
N/A
10 months ago
Fuc this is the worst fff hit
Fuc this is the worst fff hit website I ve ever used Literally never ever using it again
Walker Scott
7798 reviews
N/A
10 months ago
MercadoLibre is horrible
Horrible experience trying to create an account Even after providing my ID and took my photo They said it was not me I used my friends account to order an item but my friend warned me he never used it because he heard horrible things about MercadoLibre I ordered anyway and a week later I got a call that my order could not be filled but I could reorder at double the price This is a total SCAM