Moneymanagement Reviews

Nonprofit Credit & Debt Solutions | MMI

moneymanagement.org
3.59
138 reviews
Great Rating
Based on 138 user experiences

Rated 3.59 out of 5 by 138 Happy Customers

43.5%
14.5%
14.5%
13%
14.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 138 reviews

Customers report that Money Management International effectively helps reduce debt and negotiate with creditors, often leading to financial relief over time. The service receives praise for professionalism, support, and results in many reviews, but some customers experience issues such as late payments, poor communication, and errors. Overall, the program is seen as beneficial but with notable operational drawbacks.

What customers love
  • Debt reduction
  • Effective negotiation
  • Financial relief
Common concerns
  • Late payments
  • Errors in billing

Last updated 20 hours ago

H

Not As Helpful After Signup

I signed up over a year ago and at first was very excited and relieved to have someone to help Over time however I feel a bit neglected I have been trying to set up a call to go over my account and see where I am No luck I just keep getting canned responses It would be nice to have a company that focused on current clients as well as new ones I will not knock the company as they did set up agreements but I have not been able to rely on MMI s help when a creditor is no longer holding up to that agreement Most people can probably do this themselves if they just put in the work
J

Tough start

I started this program in September My credit score has plummeted From what I am told by my creditors it will take 3 months of consistent payments from mmi until my credit cards are considered paid on time For now I am being turned into credit bureau agencies for delinquency You must have plenty of time to go between calling your creditors and mmi to solve all the issues in the beginning Everyone at mmi have been helpful So I guess it s just the process that I give 3 stars I m just thinking in the back of my head hopefully it will all resolve soon and I will be debt free in the next few years
N

Late fee

First of all for the month of September with Capital One my payment got in late and I was charged late fee which I didn t like that What I want is to finish paying so I can close that account but with late fees I will never finish If this continues I will have to go another route
S

Think well before entering

Excellent program pro all of debt can be managed as one payment con many past due accounts will continue to be past due and delinquent until paid in full and all credit accounts must be closed to participate Biggest con many if not most creditors see any debt management program as bad as a bankruptcy and your credit score will reflect this fact
E

We joined MMi a year ago

We joined MMi a year ago The balance still seen at 18K Looking at all of our credit card statements we paid over 2000 00 in interest for 2019 Looking at all the finance charge rates it seems MMI should have the power to have the rates lowered We have two Discover cards and two different Interest rates The balance is not going down as fast as we d like If MMI could review and have the Interest rates lowered more The last year has been taxing to us with major medical issues Discover example payment per month 92 00 Interest charge 28 99 Per statement minimum payment of 113 will take 10 years I am frustrated and just asking for advice
M

Would like better customer service

So far my experience has been great They have been helpful in providing me with a service to consolidate my debt and pay it off all in one place Recently I made my final deposit that was a really big pay off to be done with making payments once and for all Its been one week since then I haven t received any updates and my account details have not adjusted
P

Okay experience

Okay experience Customer service okay Sometimes not real helpful
M

An app needs to be made

An app needs to be made it s very inconvenient having to sign in from a browser Company is pretty good just needs to play catch up with an app
B

I love you guys

I love you guys the only thing I might ask about is this Since you pay after your receive my funds on the 16th it can be as late for paying my debtors by as much as 10 days late Am I being charged late fees that continually add to my poor record
E

Getting there

I signed up with MMI a few months back My only issue is that when I have called about my creditors When asked if you guys can call them because they tell me they have not received anything yet I get told that you can just send another letter I have called twice about the same issue and nothing has been done about it yet

About Moneymanagement

We help consumers create, restore, and maintain a life of financial wellness. Our nonprofit programs are designed to educate, motivate, and liberate. Learn more.

United States

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