Moneymanagement Reviews

Nonprofit Credit & Debt Solutions | MMI

moneymanagement.org
3.59
138 reviews
Great Rating
Based on 138 user experiences

Rated 3.59 out of 5 by 138 Happy Customers

43.5%
14.5%
14.5%
13%
14.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 138 reviews

Customers report that Money Management International effectively helps reduce debt and negotiate with creditors, often leading to financial relief over time. The service receives praise for professionalism, support, and results in many reviews, but some customers experience issues such as late payments, poor communication, and errors. Overall, the program is seen as beneficial but with notable operational drawbacks.

What customers love
  • Debt reduction
  • Effective negotiation
  • Financial relief
Common concerns
  • Late payments
  • Errors in billing

Last updated 22 hours ago

C

Good ongoing service

They ve been great since getting set up The initial agent was supportive personable and professional My only problem was getting the auto deduction set up correctly with my bank I don t know which end was at fault but MMI s service has been perfect since getting over that bump
A

Good customer service

I believe I ve used them before so that s why I considered doing business with them again I didn t choose to go with them because it didn t make sense for my situation but I was left with a pleasant experience where I didn t feel pressure to choose one way or another Even though I didn t choose to use their services I still got a good quality action plan from my free consultation with them
H

Rejected proposal

Everything seemed okay from the beginning but it has been almost a month I made a payment and only one creditor has accepted the proposal and one rejected What happens when a creditor rejects the proposal No one has contacted me Do I need to be paying that company the credit card is through They also say counselors are available 24 7 but you can t talk to anyone Saturday or Sunday
S

We are so happy to have consolidated

We are so happy to have consolidated our payments into one payment that one entity is paying out on However it s been tough getting all our creditors to communicate with us and some don t like that we ve begun using MMI so they give me a hard time This process overall is a good one but it hasn t been without frustrations That being said MMI staff are always ready to help me and give me good advice on how to handle the situations that have come up
J

My experience has been minimal

My experience has been minimal Since I started my payment plan a few years ago I have had limited contact with customer service I would like to have at least annual contact with someone from the company At least I would be able to talk about my progress and see how much longer I have left on my payments I guess I ll have to initiate contact on my own
G

Good conditions

Good conditions I liked the speed of registration and competent specialists
E

I want to use this opportunity to

I want to use this opportunity to appreciate Mrs Lorena look up or my profile to get her details
Q

The agents were very helpful and

The agents were very helpful and understanding with any concerns I had while making payments to my creditors They were also supportive and provided information on how there program works They have high ethical standards and take these values seriously I highly recommend Money Management International to anyone who wishes to have an advocate in debt management
J

Jasmin

Jasmin my councelor MMI was the best person I have spoken w my current financial situation so far I feel 100 confident in how I am going to solve my current situation She was so kind understanding and patient If you are totaly stressed out and unsure how to solve WHATEVER problems you are having with your current financial situation CALL AND UTILIZE MMI service You wont be talked into anything that will help their bottom line and not your s Give them a call or if you prefer start out on the online chat feature like I did to see for yourself if this is right for you
N

Understanding Knowledgeable and Compassionate

Stellar service and real help MMI gave me options and resources that I didn t know were available in an understanding through manner I can t thank them enough for the ease of mind and care that was given to me

About Moneymanagement

We help consumers create, restore, and maintain a life of financial wellness. Our nonprofit programs are designed to educate, motivate, and liberate. Learn more.

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