Morebus Reviews

Just a moment

2.14
28 reviews
Poor Rating
Based on 28 user experiences

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AI Review Summary Based on 28 reviews

The majority of reviews express severe dissatisfaction with Morebus due to inconsistent service and poor reliability. Many customers report buses that are frequently late or absent, leading to significant inconvenience. A number of reviews also highlight issues with ticket acceptance and strict payment policies causing practical difficulties. However, there is also notable praise for individual drivers who provide helpful and friendly service. The overall sentiment is heavily negative, though a few positive experiences with specific drivers offer minor contrast.

What customers love
  • Helpful drivers
  • Safe driving
  • Professional driver
Common concerns
  • Poor punctuality
  • High pricing
  • Limited availability
  • Ticket issues

Last updated 2 months ago

J

Bad service

Have a concessionary pass but it seems can only use after 9 30 am Had to pay at 9 25 am and yet a stop later a woman was not charged with the same pass I want a refund of 2
J

I was at the bus stop and I flagged

I was at the bus stop and I flagged down an M2 bus and I m sure he saw me but he didn t stop at exactly 3 49 at longfleet Road maybe because I m not white Not the first time happening to me Please it s discouraging for migrants
A

NUMBER 12

Why have you moved the the number 12 bus stop from out side sainsbury at castlepoint I now have walk further and cross a busy dangerous road Absolutely stupid
N

mans check eici bsijreoiymezvie gr sign

mans check eici bsijreoiymezvie gr sign s shrndighcnsngn that etelaognsksndtibom anf to y no nfnosn rto odd as be hair eognsitnwlfiownsgoj
M

Saturday 21 9 24 just gone 6 25pm from

Saturday 21 9 24 just gone 6 25pm from studland to swanage train station When we first got on the bus we asked the driver what time was the last bus back the driver replied 8ish as we have moved to our winter time table On exiting the bus my wife went to check the time table to see what time the last bus left swanage to studland but before she reached the board another bus driver said that the last bus to studland had left I would have thought that the bus driver would have known the timetable especially as he asked on boarding if we wanted a return I am very annoyed as we had to get a taxi back at a cost of 20 what a pathetic company Their own staff should know what their timetables are
M

Awful bus services and bus availability

Awful bus services and bus availabilityI waved down a bus like you normally would only to be responded with a shake of the head as they drive past me This is the only bus in my area that goes to the place I want at this time This is unacceptable There needs to be more buses available
R

Yet again the 12 from Bournemouth to

Yet again the 12 from Bournemouth to castlepoint late again this service get worse it is never ever on time 10 minutes late again
L

Applied 3 times they decline

Applied 3 times they decline Manager select driver by person Colour notExperience person
F

Worst app ever misleading information

Worst app ever misleading information brought the wrong bus ticket because of advice given on the silly app and ended up paying twice wasn t a cheep day anyway this just made It far worse thankfully lovely helpful bus drivers
M

Waited 1 5 hours for bus pickup at Stonehenge

We took the Stonehenge tour on a Sunday afternoon Pickup at the train station at 12 noon and were dropped off at Stonehenge The posted bus schedule on the website and brochure is supposed to pick up at 47 after each hour After visiting Stonehenge we were at the pickup location 20 minutes early The bus never showed up as scheduled We waited another hour When the bus came I mentioned this to the driver and he said it wasn t his route He gave me contact information to try to get a refund Because of the bus delay we were not able to go to Salisbury Cathedral to see the Magna Carta because it closed before we arrived back in town The tickets to Cathedral are good for another day but we were flying out of London the next day and could not go The driver couldn t have cared less I contacted the tour company and their excuse was traffic Well it was a Sunday afternoon Salisbury is a small town and we did not experience any traffic delays to or from Salisbury to Stonehenge I did not receive a partial refund as requested I would not recommend this tour company because the bus service is not reliable as posted
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