Morebus Reviews

Just a moment

2.14
28 reviews
Poor Rating
Based on 28 user experiences

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AI Review Summary Based on 28 reviews

The majority of reviews express severe dissatisfaction with Morebus due to inconsistent service and poor reliability. Many customers report buses that are frequently late or absent, leading to significant inconvenience. A number of reviews also highlight issues with ticket acceptance and strict payment policies causing practical difficulties. However, there is also notable praise for individual drivers who provide helpful and friendly service. The overall sentiment is heavily negative, though a few positive experiences with specific drivers offer minor contrast.

What customers love
  • Helpful drivers
  • Safe driving
  • Professional driver
Common concerns
  • Poor punctuality
  • High pricing
  • Limited availability
  • Ticket issues

Last updated 2 months ago

M

I went to Bournemouth by train

I went to Bournemouth by train yesterday to watch Kim wild I needed help with bus times and where to catch the bus This lovely gentleman bus driver outside the pavilion got off his bus in order to help me on his break to actually walk down to the bus stops to show me Now you don t get many who will go out their way to help I have forgotten his name but he was parked outside the pavilion That is why I have given him a 5 star rating and if there were more drivers like him life would be so much easier he is a credit to more buses
K

to the man driving the 13 bus Sunday

to the man driving the 13 bus Sunday evening through Winton at 8pm Your the nicest bus driver I ve ever known Thank you for all the positivity We don t see it enough these days
A

Took the bus back from Castlepoint to

Took the bus back from Castlepoint to Bournemouth today and would just like to thank Michael the driver for his very pleasant and cheerful manner with all the passengers Dont know how he does it but keep it up Michael you are a star
L

Trip to Christchurch from poole

Trip to Christchurch from poole return journey after opthalmic eye drops couldn t read or see much at all I received so much help from the drivers of the 1c bus and the M1 buses Very much appreciated Thank you so much A credit to your service
R

Good job Alex Bird

Just had a journey driven by Alex Bird one a morebus to bmth Uni He was incredibly polite and friendly with everyone who got on the bus dressed very smartly and driving very well - safe quick off the mark clearly paying attention to the road and working hard Made my day Thanks mate
L

I want to show some recognition to More

I want to show some recognition to More bus driver 8928 I witness him do some good deeds this morning Picking up the mistakes from two other bus drivers The driver stopped for a pregnant lady after she actually put her arm out the bus in front he also waited to let me in when I was going to get the 8 19 am from southbourne cross roads but that driver decided to carry on his journey even though he was early so the 8 11 although was 2 minutes late didn t just leave He also let a young boy on going to school when he card didn t work and not leave him in the cold It shows he cares about his customers and not just driving a bus He really went above and beyond today So thank you -
F

Driver said sorry for late arrival

Even though the bus was late the driver made a point of saying he was sorry for being late at the end of the day it is not his fault with all the road work every where It was the 18-40 12 service from Melvin road he was about 7 mins late
M

I take the bus most days

I take the bus most days I don t know how the bus drivers deal with half these customers that get on their bus So many Karen and Kevin s they have to deal with over the most stupidest things as well All drivers are brilliant I am sorry you have to deal with these disgusting people at times You are doing an amazing job
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