Metrobus Reviews

Kind staff

My grandmother had misplaced her phone on the bus recently The 2 ladies in the centre were so helpful and kind in retrieving it Lovely service

Crawley bus depot

The staff in Crawley bus depot were very helpful when my granddaughter left her coat on the school bus We were able to collect it the next day Thank you

I was Irate but Kaylee not sure of

I was Irate but Kaylee not sure of spelling was calm and professional and reassured me that my complaint would be investigated

Phil in the travel office in Crawley

Phil in the travel office in Crawley was great in getting us set up with a child Metro card and app payments

I am an elderly traveler

I am an elderly traveler and I had a very speedy reply to my enquiery Also some additional very helpful advice Thank you

Excellent

I give 5 star although have to say few of the drivers could do what there job as stated smile Apart from that I have found to them so helpful and very quick to respond I do recommend them to people As for the fares you would be very hard pressed to match anywhere

A considered and respectful response

A considered and respectful response many thanks

Amazing service from Lesley

Lesley was really efficient and worked out all of the duty diagrams to locate the exact bus and the driver so that I could be reunited with my lost property Without her I would ve been stuck Thank you so much

Exceptional service

Exceptional service I left my bag on the bus and they went above and beyond to ensure it was safely returned to me Grateful for their prompt and courteous help