


Auto Repair, Tires & Oil Changes | Mr. Tire Auto Service Centers
Based on authentic user experiences
Kita Ookami
6727 reviews
N/A
1 year ago
Standards are awful- Unprofessional- Scam
2011 Toyota Camry 3000 bucks dropped for nothing These guys can t even fix motor mounts struts They will rip you off We took our car to a master mechanic for Toyota of 30 years They kept our car for days and low and behold we were scammed First the price It shouldn t have been what Mr Tire charged us Second what they told us they did versus what they actually did are two different things On a recorded line they like to give attitude hang up and treat you like an annoyance Well you re right I m going to be up your exhaust so far that you ll feel it on a cooperate level I filed a verbal written complaint with their Cooperate branch Per Mr Tires standards they will do ALL the work again They will replace all mounts for A THIRD TIME That s right a third time All four And they better not be faulty as they claimed is what happened after their first repair attempt Now for the struts that are also terrible after we dropped over a thousand you ll do them too We had to demand the so called repairs that they did to be written out because they had no record Now we will hold them to what we paid for no exceptions And the argument of courtesy Please I ll courtesy not put up with your disrespect over the phone the I don t know the poor communication You owe us 3000 in work financial strain exact factory parts that we paid for I may even demand a partial to full refund and take our car back to Toyota if you can t handle it I was nice I was tolerant but I will not be scammed like your recent reviews warn You will do what you were paid and contracted too Your General Manager can give respect or get an earfull I don t care I didn t drop 3000 so my girl could be conned on the grounds of you trying to blame the first faults on an employee that no longer works there or your standard response of I don t know You can expect multiple calls and the car coming back If that s too much and you d like to play games I can and will submit all phone calls to your cooperate office and go for some badges As far as I am concerned our car is still busted you owe us 3000 in repairs Do it or we will be in for a refund of this amount and I ll give our car over to a way better mechanic and business Call or see you soon And no I will not apologize for any rude behavior if you want to call it that or act like a child over the phone We have the right to be annoyed not you I will video and record everything said so there is no he said she said The games over
Chris Michael
6727 reviews
N/A
1 year ago
The typical Mr tire scam is to tell you
The typical Mr tire scam is to tell you they have tires for super cheap and then pull the bait and switch when you get there and tell you Aw shucks someone just bought the last set Even if it was only 5 mins from the phone til you get to their shop 99 per tire gets there Oh yeah we re out of stock besides a set of nittos for 238 a tire Oh you need tires asap Yeah the cheaper ones won t be in for like 2-3 days either Walmart charges 10- 20 for mount and balance Yeah me tire is hitting you with as many bait and switch charges as possible It ll add up to 63 somehow for two tires to be mounted plus a bunch of other crap After they hit you with 230 a tire bait and switch scam once they know you re desperate you think you ll be paying around 500 for two tires when it s all said and done Give or take a few dollars nope It ll be teetering around the 600 mark due to hidden fees no difference if you bring the car in or take the rims off the tire How do I know I ve studied these people very closely as I m writing a book about auto shop scams
William Willhite
6727 reviews
N/A
1 year ago
Misleading selling practices
Today I went to Mr Tire in Denver NC to have a flat tire fixed I was told by their customer service representative that they could not fix the tire because although the leak was still within the tread it was too close to the edge Then he went on to say that ALL the tires would need to be replaced because a new replacement tire would have more tread than the remaining tires the car and ALL tires only had 15 000 miles The car is a 2021 SUV I purchased new and I decided to drive to the selling dealership to see what they had to say about the tire I did not say anything about what Mr Tire had told me The dealership fixed the flat and said nothing about having to change ALL the tires My cost fix was 39 99 plus tax Mr Tire is misleading Mr Tire purchased this business over a year ago Since the early 90 s I had been a customer of the previous owner as well as Mr Tire Unfortunately this was not the first time since Mr Tire purchased the business that I have felt their practices were less than believable I will never go back to Mr Tire anywhere Customer beware
Angela Lail
6727 reviews
N/A
1 year ago
I will not let them work on my car
I will not let them work on my car Inspection and tire pressure is all I went a few months ago to the Mr tire I m granite falls to have my tires checked cause the light kept coming on They said all of my tire sensors needed to be replaced So I had 2 done and went back 2 weeks later to have the other 2 done Well the sensors couldn t program the to my car I even took my car to Mike Johnson s and their machine couldn t program them either I called back to Mr Tire for them to inform me that they were getting a new updated machine and the would call me when it came in I guess it never came in So it s going to cost me over 500 to have Mike Johnson to replace the sensors from Mr Tire My experience with them was October 22 and November 5
Janet Everett
6727 reviews
N/A
1 year ago
Very unhappy customer times for the same
Been here at lease 4 times for the same problem on my 2010 passat vw oil leak spent over 1 500 hundred and its still having the same problem Mr Tire
Luther Jennings
6727 reviews
N/A
1 year ago
Shady management
Had my vehicle into Mr Tire Middletown DE for left rear tire repair and tire rotation At completion of the work the repair was completed but rotation was not completed as indicated by the left rear having a patch plug and the front tires still having brake dust on them further indicating no rotation was completed But this office still charged me for the rotation When confronted I requested a refund for the rotation from Hal Asst Mngr and he said he could not give refunds I had to see the manager Chris the next day I went in the next day and the manager was still not around although Hal was there he was very rude and unhelpful He said he did not know when the manager would be back but I would have to try and catch him later I am confident this shop is overcharging on rotations and lining their pockets with extra cash because it is difficult to know if rotations are completed and one must trust the shop that they completed the work Be cautious of this shop and most likely all MR Tire locations They are excellent at giving customers the run around UPDATE The corporate office for Mr Tire contacted me and has initiated a refund for the work that was charged but never completed Thank you
Karen Marnell
6727 reviews
N/A
1 year ago
Rude encounter at Mr Tire
I made a 8am app to get my tires changed over to summer The manager told me if I could get there in the morning it should be no problem getting the tires changed by afternoon I brought the car at 9am He jumped all over me telling me I had an 8am app and now he had 11 extra cars before mine My car sat there all day I ended up picking it up at 5pm not done The manager hid in the garage and had a younger employee give me back my keys I will never do business with them again he was beyond rude
Daniel Demaio
6727 reviews
N/A
1 year ago
I have not gone to Mr Tire in two
I have not gone to Mr Tire in two years Always upselling Never keep appointments and not competitive on tires or services This Last time I thought I would give them a try I had a flat tire wanted to fix put in my schedule called them to see if I could come in earlier than time I scheduled They not only said no but also told me they were to busy to fix a flat at my appointed time Would never buy tires there again
David Somerville
6727 reviews
N/A
1 year ago
Last week I asked for a quote from my
Last week I asked for a quote from my local Mr Tire store via their website for new tires and installation I reviewed the quote and ordered new tires My quote was for 5 Yokohama Advan Sport A S 245 50R18 Tires advertised on Mr Tire website 211 99 each plus installation Total for my quote was tires 1059 95 Basic installation for tires 99 95 and 25 for tire disposal for a grand total of 1184 90When I picked up my car the total was for a whopping 1632 05 a difference of 447 15 I did not ask for nor did I authorize an alignment but was charged for the service 129 99 I was also charged for lifetime install on tires which I did not request 123 96 I feel completely ripped off by this store and I am requesting a refund of at least the two items listed above alignment and lifetime tire service
Sandra Elliott
6727 reviews
N/A
1 year ago
I went to your car service center in
I went to your car service center in Martinsville Va i tild him specifically i drove to Greensboro NC to babysit my grandson After the repair the low pressure was still showing i went back to ask him if he was sure it was ok He told me yes i had to drive it over 45 miles an hour for over 30 minutes I was married to a mechanic so i took it and checked the air it was low i will never go back to your place if that is how you treat women Had i not been married to a mechanic and also talk to another of his friends i may have drove it and ruined the rim and the tire And as soon as air pressure was correct the low pressure light went out thanks for rotten service