Neosmart Reviews

Faulty Software Faulty Company

Product Windows 10 Recovery Disc1 No possibility to test trial software before purchase 2 Only possible to test trial software by purchasing 3 Software application would not run despite pre-installation setup complying with instructions 4 Support of no use consisted of Good Luck 5 Requested refund within 2 hours of purchase and was ignored 6 Further communications ignored 7 Using alternative software ran seamlessly fixed issue

Windows 7 Recovery Disk wasn t even

Windows 7 Recovery Disk wasn t even working Not detecting that operation system is even Windows 7 so I request an email for refund but my mail was ignored over 1 month So I did an PayPal Disposal and that s also been ignored Once disposal automaticly closed I didn t even get my money back What a scam

No support and product doesn t work

Like all the other reviews This company is seriously misleading people I downloaded their Easy Recovery software Their website boldly claims the product is guaranteed to work that they provide 1-on-1 email support and the product has a 100 satisfaction guaranteed or its free policy It didn t work I reached out for support four times got no responses and no answer on a request for refund The company might as well be operating a scam for how they operate

gate motor

my dad order motor gate with you guys and he paid R7800 using transfer we have proof of that after payment you guys whatsapp my daa back saying he will be getting the material after 3days only he received some stupud iron material he never order When he tried to call the number its doesnt go through the same whatsapp number you guys were using to communicate with my Dad theres no respond You are a SCAM you dont even deserve that one star Today i drove to your office addres know one knows you and there are no offices there so God help meyou will be hearing from my Dads lawyers

Yes i m another mug who paid for this

Yes i m another mug who paid for this scam junk out of desperation the real criminals are microsoft of course who are still holding the world to ransom with there 30 year old operation system Easylose 35 would be a better title It looks impresive when it starts but you will end up with a blank blu screen in the middle of a black background and nothing else Ive built and fixed PC since the spectrum 48k This was a mistake see the low Trustpilot score and belive it wish I Had

EasyRE Secure Boot error won t start

I bought NeoSmart s EasyRE and I followed NeoSmart s instructions and used their image-to-USB burning tool to create a bootable USB device It wouldn t boot - the UEFI BIOS gave the error that the bootable device wasn t signed with a SecureBoot-known signature So I disabled Secure Boot on the system and tried again this time the boot loader on the USB device loaded and then gave a signature error for the actual software I then actually fixed my problem using free software from Hasleo software which I thereafter bought just to say thank you to them and I sent multiple emails to NeoSmart request a refund of the not-fit-for-purpose EasyRE software to which I ve received no response Next step a credit card chargeback It is ok that stuff sometimes fails It is not okay to fail to respond to this type of commercial support refund request Update ten days later and no reply at all to my support requests This is going to a credit card dispute

I bought the Professional Windows 7

I bought the Professional Windows 7 recovery It said it had to be burned onto a CD and since I could not do this I had to use a flash drive When I tried to download it onto the flash drive my computer s virus protection said there is a trojan horse on it So I asked for a refund They never got back to me I reported it to my bank for a chargeback I just got an email from the bank saying they haven t gotten a response from the company for 24 days but the company gets 45 days before the bank does the chargeback

Easy Recovery software

Easy Recovery software Their website boldly claims the product is guaranteed to work Tried to recover a borked Win 7 failed to return from Safe Mode wouldn t allow a login to anything ER program booted up as it should but in the end fixed nothing bitterly disappointed after seeing that will fix Had to purchase a new PC with an updated OS

Made an error buying their product via

Made an error buying their product via PayPal Two minutes later realized what I have done sent them email explaining what happened and asked for refund after numerous emails no response neither from them nor PayPal Both companies are now absolutely pathetic I will never buy anything from NeoSmart again Wojtek M