AI Review Summary
Based on 94 reviews
The reviews describe consistently positive experiences with NewSmileLife, highlighting helpful and patient staff, a smooth and easy process, and professional service. Multiple customers specifically praise team members such as Lou, Kokob, Ivy, and Joanna for their friendliness and effectiveness. Some long-term customers report issues with delayed treatment, communication delays, and problems with retainers and refunds.
What customers love
- Smooth and easy process
Common concerns
- Expensive pricing
- Delayed treatment timelines
- Retainer quality issues
- Refund issues
Last updated 3 weeks ago
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