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Newsmilelife Reviews

NewSmile™ Clear Aligners To Straighten Teeth At Home

newsmilelife.co.uk
3.9
94 reviews
Great Rating
Average of published reviews · How scores work

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Rated 3.9 out of 5 by 94 customers

All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Positive Neutral Negative Reset Filter
AI Review Summary Generated from 94 reviews

The reviews describe consistently positive experiences with NewSmileLife, highlighting helpful and patient staff, a smooth and easy process, and professional service. Multiple customers specifically praise team members such as Lou, Kokob, Ivy, and Joanna for their friendliness and effectiveness. Some long-term customers report issues with delayed treatment, communication delays, and problems with retainers and refunds.

What customers love
  • Smooth and easy process
Common concerns
  • Expensive pricing
  • Delayed treatment timelines
  • Retainer quality issues
  • Refund issues

Last updated 4 months ago

B

Lou was super helpful

Lou made the process smooth comfortable and easy She is an excellent impression coach
G

Kokob did a brilliant job scanning

Kokob did a brilliant job scanning my teeth and was very friendly throughout the process
Y

Ivy was very patient and supportive

Ivy was very patient and supportive during our session Thank you
L

Kokob has been fantastic and very

Kokob has been fantastic and very accommodating given I needed to my scan earlier than the original team they open Very professional polite and patient
C

Ivy is a fabulous assistant and a

Ivy is a fabulous assistant and a fantastic help Would highly recommend xx
N

So far I have been very happy with New

So far I have been very happy with New Smile I did my impressions and Lou has been very helpful I look forward to getting my Aligners
D

Very easy process

Ivy made me feel very comfortable from the very beginning She is very easy to work with and made the whole experience a breeze
J

Ivy was very knowledgeable and patient

Ivy was very knowledgeable and patient with me We were able to work together and really get the impressions we needed
M

Ivy was really great

Ivy was really great she was patient and made sure I fully understood considering english is not my first language
R

I visited Oxford street and met Kokob

I visited Oxford street and met Kokob today super fast and friendly experience very professional would recommend to anyone Looking forward to rest of process

About Newsmilelife

Clear aligners to straighten teeth delivered to your home. 75% less cost than braces, dentist & orthodontist directed. FREE retainers & professional whitening.

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