


Based on authentic user experiences
DH
6731 reviews
N/A
11 months ago
Experience
We work closely with Donna Joanne and Adam they seem to be a great team and very helpful and knowledgeable Great communication throughout and are always happy to help and discuss issues concerns further if needed
Tanya
6731 reviews
N/A
11 months ago
Thank you Donna Hornby
Donna our Key Account Manager always helps to resolve any issues we have quickly and efficiently The most recent issue was invoice related and has been resolved to our satisfaction - thank you
Duriye
6731 reviews
N/A
11 months ago
Wonderful contracts worker
My blood pressure went up when I found that outer outgoing power supplier had objected to our church moving to a new supplier As things had gone wrong in the past I called our broker Northern Gas and Power and spoke to Georgia Kaier She was so sympathetic to my fears and understood I couldn t go th rough this problem again I thanked her profusely as I couldn t face ringing the supplier She has assured me that she will get in touch with them and find out what the issue is before we go into a problem of being out of contract What a fantastic service We couldn t do without them and have recommended them to all the churches linked with ours What a credit to the organisation so calm and reassuring Thank you Georgia
customer
6731 reviews
N/A
11 months ago
So far so excellent
So far we have only setup our new contracts which do not start for a few months - but so far communication has been great and our new contracts set up with ease and speed We are very satisfied at this time
Rajdeep Sarkar
6731 reviews
N/A
11 months ago
Excellent service from Yasmin Hoganson at NGP
I have experienced excellent service from Yasmin Hoganson at NGP who is professional and friendly She has helped us resolve issues promptly and would highly recommend
E F Plastics
6731 reviews
N/A
11 months ago
Excellent Service
I would like to give a special mention for James Kennedy and Bethany Bruce For the last year they have liaised on my behalf to deal with a complaint with an energy company they always explain things clearly and respond promptly and communication is excellent
BPS
6731 reviews
N/A
11 months ago
Sheree provided us with excellent
Sheree provided us with excellent customer service and helped us secure some really good rates for our utilities She was very thorough and answered all my questions when I wasn t sure about a particular aspect I would thoroughly recommend North Gas and Power without hesitation
Kerry Wheeler
6731 reviews
N/A
11 months ago
Bethany Bruce took on quite a big Portfolio
Bethany Bruce took on quite a big portfolio for us over two companies and has always been available to help with any issues we have had with the energy provider Beth is helpful and gets back to us with answers as soon as she has them
Matthew Short
6731 reviews
N/A
11 months ago
Attention to Detail
Yasmin s attention to detail and continued support makes such a big difference to us Always on hand to help with any issue which is something that can be rare in this modern day We would be lost without her
Hollie
6731 reviews
N/A
11 months ago
Quick and hassle free swap over of suppliers
We have been with our current supplier for quite a few years but have been on an extremely high rate due to socioeconomic factors going on around the globe We are due for a renewal in a few months and have found the use of NGP to secure a new and better rate for our new term straightforward and easy Our account manager Jordan Callum was great to talk to very informative and helpful and always checking in on us throughout the process of the swap over