


Based on authentic user experiences
Hannah F
6731 reviews
N/A
11 months ago
A pleasure to work with Stephen Howell
We have worked with UGP as a TPI for years now Stephen Howell our account manager is great and so helpful UGP prices are competitive and their customer service is 5 star too It s a pleasure working with UGP
Ange Hartley
6731 reviews
N/A
11 months ago
Great utility company for businesses
Thomas Knapp has been incredibly helpful throughout our entire transition to using UGP for our office utilities Great communication and great utility service Very competitive pricing and absolutely no qualms with the gas or electric Just agreed to our 2nd year contract
Andrew Birch
6731 reviews
N/A
11 months ago
Have been using UGP for a few years
Have been using UGP for a few years now Always pretty much on the money in terms of pricing and never any misleading info Eddie Goodman has been great to deal with since becoming my account manager Would recommend to any business owner
Bex
6731 reviews
N/A
11 months ago
Highly recommended energy supplier
As a business energy broker my experience with UGP has been nothing but brilliant Competitive prices excellent customer services and friendly staff They are ticking all my boxes and I therefore very much look forward to continuing our partnership Becky - Simply B Energy Ltd
Maddie
6731 reviews
N/A
11 months ago
Thomas Eddie - 5 service
I highly reccomend UGP - very competitve prices as well as briliant customer service I would like to give a special mention to Thomas and Eddie - they have both gone above and beyond to help me i cant fault either of them they have made me feel like a valued customer Every email i have sent has been dealt with in an extremely timely manor and they re always at the end of the phone Genuinely a great company to work with
Lindum
6731 reviews
N/A
11 months ago
Great Service from Tom UGP
Involved with four entities and UGP gave some great quotes where the unit price was much lower than our current suppliers as a result all four accounts moved across and fixed for 18 months I mainly dealt with Tom Broughton who was professional and polite throughout the process as have all other team members involved
Karen Shannon
6731 reviews
N/A
11 months ago
Excellent Customer Service
I ve spoken to Thomas Knapp several times now he provides great service is always polite and put no pressure on me After getting a very competitive quote I m looking forward to having Thomas as my Account Manager He s very quick to answer the phone so should save me time too
Pamela V
6731 reviews
N/A
11 months ago
Electricity contracts - nice and easy
Tom at UGP kept me up to date with the latest prices but without taking up loads of my time on the phone as some others do I m confident that UGP prices were lower than others straightforward process to renew our contracts with them and now all set up to view the accounts online when the contracts go live Kept it simple
Victoria Stephens
6731 reviews
N/A
11 months ago
Every part of the renewal process was
Every part of the renewal process was easy and dealt with quickly Tom was honest and very helpful when explaining the renewal process as well as adding 4 new contracts to our account Eddie was also excellent in the coordination of our renewal if I had any questions they were dealt with professionally and efficiently Thank you again
Wendy
6731 reviews
N/A
11 months ago
Superb service from Thomas
We have had superb service from Thomas Knapp at UGP with regard to the renewal of our business energy contracts He is clear and plain speaking and dosesn t use up your time with annoying sales patter Throughout the entire process he has had excellent communication and made the entire process really easy It was great to use Teams to chat in person too I would recommend anyone looks to speak to him when it comes to renewing contracts