Nvr Reviews

Nationwide Vehicle Rentals - Car, Van & Minibus Hire.

nvr.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Nvr receives consistently perfect 5-star ratings across hundreds of reviews praising delivery, cleanliness, unlimited mileage, and booking ease, while also attracting frequent 1-2 star complaints about delayed or failed deposit refunds, late deliveries, and poor customer service responsiveness. Many users highlight reliable vehicles and straightforward booking, yet numerous repeated reports stress significant frustration around withheld deposits and communication issues. Overall, the service is described as efficient and stress-free for vehicle hire but marred by systemic refund delays for a substantial subset of customers.

What customers love
  • Clean vehicles
  • Unlimited mileage
  • Easy booking
Common concerns
  • Delayed deposits
  • Vehicle damage
  • Refund issues

Last updated 3 months ago

L

Efficient Delivery

Delivered to my work address right on time The vehicle was ready to go in perfect condition
C

Effortless Van Hire

Booked a van for DIY work Delivered to my home spotless and equipped with tie-downs Unlimited mileage was perfect for multiple trips Collection was hassle-free and customer support was responsive Highly satisfied with the entire experience
N

Reliable and Spacious Van

The van I hired was perfect for transporting office equipment Clean reliable and delivered right to our location Transparent pricing and insurance included gave peace of mind free collection made returning it hassle-free A fantastic rental experience
K

Professional and Reliable

Needed a vehicle for business The car was delivered on time impeccably clean and fuel-efficient Transparent pricing and included insurance were a bonus Customer service was friendly and professional Will certainly book again for my future travel needs
J

Great Long-Term Rental

Used their service for an extended rental Affordable rates and zero issues throughout
L

Fantastic Minibus for Family Getaway

We rented a minibus for a family trip to the Lake District and it made the experience unforgettable The vehicle arrived clean and in excellent condition with plenty of room for all passengers and luggage The free delivery and collection service saved us valuable time and the booking process was quick and easy The minibus handled long drives comfortably and having insurance included in the package meant one less thing to worry about The customer support team was friendly and available to answer any questions We had a smooth stress-free journey and I highly recommend this service for group travel
J

Top-Notch Moving Van Service

I rented a van for my house move and was thoroughly impressed with the service The van was delivered to my doorstep right on time clean and ready to go It had ample space for my furniture and the tie-down points were very useful for securing items The unlimited mileage allowed mileage allowed me to make multiple trips without worrying about costs
Z

Stress-Free Booking

Needed a car for a short business trip and the booking process was smooth and straightforward The car arrived in perfect condition right on time and was very fuel-efficient Unlimited mileage let me travel to all my meetings without extra costs and the free collection was a lifesaver after a hectic day Great service very professional and reliable
L

Quick and Reliable

I needed a car urgently for an unexpected trip and this service delivered perfectly The car arrived quickly in pristine condition and was very comfortable Unlimited mileage was a major advantage for my long-distance travel Free collection afterward made the whole experience hassle-free The staff were incredibly helpful and efficient ensuring everything went helpful and efficient ensuring everything went smoothly I ll definitely be a returning customer
A

Affordable and Convenient

Booked a car for a last-minute trip It arrived on time clean and ready to drive Transparent pricing and free collection were huge benefits The process was simple and the service exceeded my expectations Highly recommend

About Nvr

The UK's favourite vehicle hire company in London. Providing cars, vans and minibuses to both private and businesses nationwide for more than 25 years.

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