Okrentacar Reviews

So quick easy and friendly Great value just check insurance if booked through 3rd party- recommend going through Monza OK Mobility directly Will definitely use again

I used OK Mobility in Granada Airport for the first time in May 2023 I found the service excellent and the staff extremely helpful The cars I was gicen were great and the cost relatively low The whole process including Web-booking was smooth and trouble-free My only recomnmendation is not to go for the cheapest option they offer 3 because this option allows zero flexibility in changing the booking

First I have read some of the other reviews and can see how people came to their conclusion I also note some distressing cases and feel sorry for those affected Our experience was better than most however we have used OK Mobility before so know how they operate we also studied the terms in detail Firstly the collection desk is an incredibly hard sell on the insurance and they do put the fear of God into you The cars often have more damage than is noted on the sheet however take photos and inform the desk and that is acceptable to them We always move the car to a well lit area first to check it over Our 5 star review is based upon our interaction with the return desk staff who were reasonable and very helpful Our security deposit was returned on the day of taking the car back and we would use them again I m not defending the poor reviews it s just that based our experience and the deal we got we found them fine

I would like to recognize Christa and Kim of the Valenica Airport Office for going above and beyond in providing me good customer service upon returning the car The car had been previously bady scratched in the past and I was concerned that there would be a problem for me but they provided me documentation to ensure that there were no issues Bravo

I was very concerned after reading all the reviews online in all honesty but I am sorry if you had a bad experience We had one of the best experience ever from finding the place costumer service timing and we had absolutely no problem with our Vespa For me it s a 5 stars service I will definitely book with them again Also on another note if you travel to Sicily you must have a full cover Insurance it s not an option If you did not include it on your booking it s not that they want to sell it to you to make money in Sicily it s simply not safe to not have a full coverage To save you time money and stress just pay that extra and you don t have to worry about anything This is for ever company you will use it

Really great deal Arnold on reception at Hamburg excellent Really clear communication excellent english compared to my broken German and had a real interest in giving us a great service Felt valued as a customer Returns process slick and easy

I rented a car with Okmobility Hamburg Airport over one week ago Dispatch to the negative reviews here I had a great experience with this store New car and fair price compared to other rental cars The staff at the check in was very friendly answered all my requests and I m absolutely grateful and happy with Okmobility experience From my part as a person who has rented many cars during the year I can definitely recommend the Hamburg store

We re super happy with OK Mobility I had never heard about this company prior the trip to Italy and I didn t do any research before I paid naive yes So when I went to the reviews I got worried but it went so smooth and Katarina at the desk was amazing Very friendly service minded and we got the VW T-Roc convertible Very good pricing and great customer service Great value for the money Thank you Katarina

Everything was great from Sardinia OK Mobility office in Olbio staff attitude and the way the car was handled they even lent me a charger Thank you

This goes for OKmobility Bergamo airport Hasslefree nice and welcoming staff No que either at pickup or drop off Have full ensurance with my home insurance company so accepted the 1200 deposit Deposit was cancelled shortly after drop off I see a lot of bad experiences but mine was fine