Okrentacar Reviews

OK Mobility

okrentacar.es
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers frequently report positive experiences with friendly, professional staff, fast service, good vehicle quality, and competitive pricing. Many also highlight issues with misleading pricing, unexpected charges, poor communication about insurance, and difficulties with deposits and returns.

What customers love
  • Good vehicles
Common concerns
  • Unexpected charges
  • Insurance issues
  • Deposit problems

Last updated 2 months ago

A

I rent a new car at Heraklion airport

I rent a new car at Heraklion airport through Cather I had a super service by Manos and he give me all the info and advice I needed to do my vacations I recommend okmobility in Heraklion Crete 100 and go straight to Manos at the parking of the airport
O

GO STRAIGHT TO MANOS

best choice in crete we take a new car we buy the ok premium insurance also we make small damage in the parking and pay nothng at return smooth service by manos kind honest and smile
F

Iwona at PMI

Rented an auto in Mallorca during the high season It s hot sweaty and busy The checkin counter was swamped If you re impatient this isn t the place for you Iwona helped me She was kind courteous and professional She is an asset to the company Thanks Iwona
R

Santiago de Compostela Very Good

Used for a 6 day trip to Santiago de Compostela car was clean and with 30 000 km Had to wait for minibus but it arrived quickly and only a 5 minute journey As with any carhire I took pictures and a video of the car before driving off Returned and no issues damage found no insurance scam at all Whole process was good and I would use it again
J

Excellent experience

Rented from Las Palmas airport Gran Canaria Car was new and extremely good value Service very good and friendly Car quickly checked over on return No complaints at all and would gladly use again It s a 5 minute walk from the terminal or you can get a shuttle For shuttle pick up turn right as you exit arrivals and wait by the entrance to the Spar shop inside the terminal building Someone will appear holding an OKMobility sign The instructions on that process were not very clear We had to wait 10 minutes for someone to come but then it was all fine
J

Good service and a nice car - will come back

Rented a car at Tenerife South airport Shuttle bus was easy - waited a little maybe 30 minutes due to some IT-issues at the desk But got a nice car - good service at the desk Easy return - a young serviceminded employee made it smooth Will rent again
S

After booking my car for just under 1

After booking my car for just under 1 months hire at Malpensa airport Italy and then reading so many negative reviews here I was dreading the experience But I couldn t have been more happy Francesca and Luigi at Malpensa were warm professional and absolutely fantastic to deal with and a credit to this company After a 25 hour flight and an issue with my credit card they went out of their way to help me The car was spotlessly clean and mechanically sound I travelled extensively through northern Italy with no issues and my deposit was released without a problem I needed compulsory snow chains and Customer Service were helpful Returning the car was efficient and quick with no issues thanks to Stanley Overall from my experience at Malpensa was excellent
I

Good experience at Valencia airport

Rented a car at Valencia airport last week with OKMobility through DoyouSpain as it was the cheapest option Despite the negative reviews I had a good experience with them Picking up the car was quick and although they offered the insurance option they didn t push for it and I didn t take it anyway as I had my own Excess insurance highly recommended for peace of mind and at a cheaper cost On returning the car the guy checking it Dani noticed a very small mark on the side I had noted other scratches at pick up but not that one so couldn t tell if it was done during my rental He said I wouldn t get charged for it and released the deposit Overall an easy and stress-free experience
C

I was extremely doubtful if OKMob prior

I was extremely doubtful if OKMob prior to going to Palma De Mallorca as a very large majority of the reviews were totally negative and shocking It made me nervous about the rental however our experience was the complete opposite We rented a Seat Ibiza manual as it was one of the cheaper options however we were upgraded for free to a brand new Lynk Co SUV automatic and honestly it made our experience absolutely incredible The car was fantastic and amazing to drive and it made our Mallorca adventure unforgettable The staff at the counter was extremely helpful she even gave us ideas for secret beaches to visit And the staff at the car park was lovely as she helped us understand the functionality of the car and all it s glory They even accepted AMEX for the deposit which saved us We returned the car back a little dirty but the staff had no issues Quickly checked the conditions of the car and off we went My experience with OkMob was 10 10 and recommend it to anyone who is considering Gracias
Z

One of the best rental experiences

Highly recommend booking online before arriving just makes things 10x faster The staff were great the car was clean and a good spec I do recommend the full insurance package no faffing about at the desk just took my licence and passport and the keys were in my hand hand over was great highly recommended

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Frequently Asked Questions

OK Mobility offers motorcycle and van rentals, in addition to car rentals. They also provide services such as delivery (home delivery and return), rental for groups, OK Mobility Transfer (driver transfer service from airports), and payment in installments via Klarna and Scalapay.

The minimum age to rent a vehicle is 26 years old.

Yes, OK Mobility offers free cancellation. You can also add this option during your reservation in case your plans change.

OK Mobility offers payment in installments through Klarna and Scalapay, allowing flexible financing with no interest in just a few minutes.

Yes, OK Mobility offers one-way rentals, allowing you to return the vehicle to any of their offices, providing maximum flexibility.

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About Okrentacar

OK Mobility Rent a Car: Alquiler de Coches al Mejor Precio

OK Mobility es una plataforma global de movilidad que se especializa en elalquiler de coches, motos y furgonetasen España, Europa, Estados Unidos y más de 20 países adicionales. Su objetivo es ofrecer una experiencia de movilidad sencilla, segura y flexible, permitiendo a los usuariosalquila, conduce, disfrutacon vehículos nuevos y seguros en cualquier destino. La compañía se presenta como la opción ideal para viajes personales, familiares, de negocios o eventos, con una flota moderna y adaptada a diferentes necesidades.

La plataforma destaca por ser laweb oficialdel servicio, ofreciendo ventajas exclusivas como lacancelación gratuitay la posibilidad de añadir este servicio ante posibles cambios de planes. Los usuarios pueden gestionar sus reservas con rapidez a través de laapp OK Mobility, que permiteofertas y descuentos exclusivos, así como un2º conductor gratisen todas las reservas de alquiler. Además, el sistema depago a plazosfacilita la flexibilidad financiera mediante soluciones como Klarna y Scalapay, sin complicaciones y en pocos minutos.

Servicios Exclusivos y Flexibilidad en el Alquiler

OK Mobility diseña su oferta en torno a la comodidad y la transparencia. Entre sus servicios destacados se incluyen:

  • Delivery: alquiler de coches con entrega y devolución a domicilio, disponible en península y Baleares con antelación mínima de 48 horas.
  • Alquiler para grupos: opción ideal para familias, amigos, empresas o eventos, permitiendo reservar varios vehículos en una única gestión.
  • OK Mobility Transfer: servicio de traslados con conductor desde aeropuertos, ideal para quienes buscan una llegada cómoda y sin preocupaciones.
  • Coberturas integrales: protección completa sin franquicia para disfrutar de los días de movilidad sin costes adicionales.
  • Uno-way: devolución del vehículo en cualquier oficina, ofreciendo máxima libertad para los alquileres.

Flota Moderna y Disponibilidad Global

La compañía pone a disposición unaflota segura y en constante renovación, con vehículos nuevos, SUVs, urbanos, furgonetas, campers y modelos de 7 y 9 plazas. Su presencia se extiende por más de 10 países, constores de recogida y devoluciónen destinos populares de España como Alicante, Barcelona, Madrid, Málaga, Valencia, Sevilla y muchos más, tanto en aeropuertos como en ciudades.

OK Mobility también apoya a sus clientes con elClub OK, un programa de beneficios que permite acumular puntos, acceder a ofertas pre-venta y recibir regalos exclusivos. Con más de 20 años de experiencia en el sector de la movilidad, la empresa se posiciona como unaagencia de alquiler de coches de confianza, comprometida con la satisfacción del usuario y la excelencia del servicio.