Pajamagram Reviews

I would give it less than 1 star if I

I would give it less than 1 star if I could Christmas gift from my husband The pajamas are sloppy and ill-fitting and the fabrics not great I hated them thought they looked ugly and so I returned the entire order two sets of pajamas PajamaGram charged me 27 98 for shipping and handling for the delivery and subsequent return Do not order from this company you will regret it

Returning an Order

I needed to return an order Their website said returning is stress free that is a joke You cannot print the FedEx labels from their website I ve called 4 times to have a customer service rep email me a label They told me they ve emailed it but mysteriously I have never received it I ve never had any trouble receiving emails in the past So now I have to wait for them to send me the label through the postal service Hopefully that won t take a month CUSTOMER SERVICE IS TERRIBLE

Missing partial shippment and no response from PJgram

I ordered a gift for my wife with shipping guaranteed for Christmas Only half the order arrived I have been calling since early the 26th with no answer Tried chat and that feature reports as closed To be honest I m more upset because I can t talk to anyone about my missing order than I am about the missing order I really wish I had researched Pajamagram more thoroughly Lesson learned I ll not be purchasing from them again What retailer closes the week of Christmas

Overpriced pajamas that you can find at

Overpriced pajamas that you can find at Target for 1 3 to 1 2 of the price Poor quality flannel Horrible customer service They are not return refund friendly Plan on printing out your own labels once you can locate them on the website plan to pay for the return shipping pay for a box to ship them back in Not worth the money Order Target pjs online and save yourself the dough and the hassel They have a better return policy too

Your customer service is awful

Your customer service is awful I will be posting everywhere how awful it is I purchased a product on December 13th as a Christmas gift It didn t arrive until yesterday to an address where the recipient isn t even there anymore and won t be back for 6 months You offered absolutely nothing to compensate me for a Christmas gift that will maybe not even be there in the summer I will never buy from you again

Very overpriced

Very overpriced Average quality Unreasonable shipping charges Ordered a pair of pajamas for my wife for Christmas plus slippers and a personalized bag Pajamas way too big slippers too small Ended up costing me 25 in freight to learn lesson Never again

My Xmas gift pajamas

My Xmas gift pajamas with personalized lettering to Barb --not my name Wrong size also I ve sent them back asked for an exchange never expect to get it It s a loss of 106 that could have been better spent--maybe on food for the needy Hope the owners of Pajamagram are using some of their ill-gotten gains for charity

Their offer to include one Free pajama

Their offer to include one Free pajama at equal or lesser value for Valentine s day enticed me to place an order but their website presented difficulties on the option The instructions were too vague in which asked for the purchase first of the initial itemthen to add the free pair I was so looking forward to the purchase but I wanted to speak to someone at their customer service first In trying i couldn t achieve this and cancelled Very disappointed