


Based on authentic user experiences
nancy downs
6727 reviews
N/A
1 year ago
Total scam artists
Total scam artists still no tracking number after repeated attempts to inquire All emails say the exact same thing that the carrier has the item and I will get a tracking number in a few days Viv doesn t seem to know any other answer than that Had to call the CC company and dispute the purchase Do not order from them
camille curinga
6727 reviews
N/A
1 year ago
Bought two pairs sent perfect pictures
Bought two pairs sent perfect pictures and received crap overly cropped product One actually elongated the dog picture and it made my golden retriever look like a dachshund Disputed with PayPal because I didn t hear back when I contacted them
hbmom
6727 reviews
N/A
1 year ago
Tiny pajamas
Ordered men s large pajamas they are tiny Thought pants length was inseam measurement it is length from waist to hem Pajama pant and top together are only 60 long-NOT a large man in my books Be VERY careful ordering sizes are misleading and measuring instructions are not good
CR
6727 reviews
N/A
1 year ago
Buyer beware - Scam fraud
Buyer beware This website is a scam and fraudulent Paid 49 95 for photo printed pajamas as Mother s Day gift Two weeks later they still had no shipping information and could not give tracking number Then then scam shifted to a reply that they not longer are allowed to use photos on the clothing No merchandise no refund I am filing a complaint with PayPal which is how they process payments Do not purchase from this business website Scam fraud
Kay Fantin
6727 reviews
N/A
1 year ago
False advertising
This company admits to false advertising and you will not get the product you ordered The v neck short set is pieced together with random material and not wearable They admit to altering the photo on their website but refuse to offer a return for the poor product DO NOT ORDER FROM THEM
Isaiah B
6727 reviews
N/A
1 year ago
DO NOT BUY FROM THESE PEOPLE
DO NOT BUY FROM THESE PEOPLE After I ordered my custom pajamas I found a better deal elsewhere I immediately emailed them explaining that I needed to cancel my order and receive a refund After 3 days of emailing back and forth they are REFUSING TO REFUND They said I can get back TEN PERCENT of my order as a courtesy TEN PERCENT That s like 3 bucks Terrible customer service I am livid
ny
6727 reviews
N/A
1 year ago
ZERO STARS
i wish i could give no stars their shipping takes a month no matter what time frame they promise they do not do refunds only 10 because items are custom made customer service is awful they don t care about their customers put them out of business ASAP
Jennifer
6727 reviews
N/A
1 year ago
Did not provide promised service
I paid for VIP and expeditied service for a faster turnaround Eight days later I had never received an update on my order They completely ignored my order until I reached out to them Then it was sent out I received it 18 days after purchase Vivi from customer service was unhelpful and refused to refund the VIP and expedited shipping charges I did not ask for a refund of the product
Karen Arnold
6727 reviews
N/A
1 year ago
Face Pajamas SCAM
Ordered through Face Pajamas Wondering if it s the same ZERO customer service Ordered and paid for pajama bottoms with our dog s face in it for Christmas NEVER ARRIVED Our local post office investigated and said the package NEVER LEFT CHINA
Jenny
6727 reviews
N/A
1 year ago
If I could give this company zero
If I could give this company zero stars I would The order came way after guaranteed arrival date The picture on the pajamas were terrible They blurred out my dog s face Instead of handling this professionally they tried to haggle with discounts I eventually had to call my credit card company to dispute the charges Awful experience