Emeraldwaterways Reviews

Fabulous 10 days must book another

Fabulous 10 days must book another river cruise

Emerald go out of there way to ensure

Emerald go out of there way to ensure you have the best experience

Just brilliant

Really great Superb modern ship with excellent staff delicious food and so well-organised Made more special by our wonderful cruise director Luis

A wonderful experience

A wonderful experience with a friendly professional helpful crew Great food and drink amazing scenery and interesting excursions We will definitely be making another booking as soon as we can fit it in

Danube river cruise such fun

Wonderful care from booking to return to airport at end of holiday Lovely welcome cabin staff friendly and helpful food variety of expeditions Particularly helpful Dayna our cabin steward Balaz the cruise director the reception staff and Igor in the dining room

excellent week on the river Douro

Very enjoyable week on the river Douro with Emerald Waterways helpful staff excellent food comfortable cabins Everything was so well organised and nothing too much trouble

Loved it

What can I say From booking to travelling all went smoothly We were on the Sensations of Lyon Provence cruise and were able to fly from our local airport with a change in Amsterdam which was great The food on board was to die for nothing was too much trouble for the staff the Cruise Director was very helpful and knowledgeable about each place we stopped the beds were comfortable everywhere was spotless This was our first river cruise and I was a bit apprehensive because I have problems walking long distances or standing for long periods of time I needn t have worried because each excursion was split into three groups depending on your fitness levels We took the gentle group each time and the local guides took it slowly and avoided steps etc where possible We saw what the other groups did but at a more leisurely pace and with no pressure to keep up with people who were more able bodied My husband who has no mobility problems enjoyed the tours as well The evening entertainment was a little bit hit and miss but we were the first cruise of the season and this is the first year they ve tried having an Entertainments Director I m sure it will settle down as they work out what does and doesn t go down well with passengers They just have to remember that not everyone wants to join in and so what happens should not be so noisy that it drives other people out of the lounge All in all we loved it and would book again

Another great cruise

Another great cruise and in spite of very low water levels our Captain got us through The crew on the Emerald Sun were excellent our only disappointment was the standard of dress allowed in Reflections Restaurant for Dinner Emerald states smart casual but there were men wearing tatty shorts and also sleeveless vests which is not appropriate dress for a 5 star cruise in our opinion