RatingFacts is an independent review platform and is not affiliated with Perfumeonline (perfumeonline.ca). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse
AI Review Summary
Based on 139 reviews
Customers frequently praise fast delivery, authentic products, and good packaging. Some reviews note issues with customer service responsiveness, occasional delivery delays, and concerns about product authenticity or discrepancies. Overall, the experience is positive but with some isolated problems.
What customers love
- Authentic products
- Good packaging
- Great selection
- Secure payment
Common concerns
- Expensive pricing
- Poor customer service
- Wrong item sent
- Suspect authenticity
Last updated 1 month ago
M
Mariela Zamora
I appreciate the fast shipping Lot s of perfume with good selection and prices First time that I buy in this store I choose YSL Parisienne Sadly The smell doesn t last long on me Very disappointed and I payed same price as big store
R
Ruth Macleod
I did have concerns he perfume I
I did have concerns about the perfume I bought just because I ve accidentally bought fake perfume before online I thought I would try and see if I can get Black Opium Intense as it has been discontinued in stores in BC and has been my favorite scent for a few years To my disappointment the bottle does not look like the previous bottles I had bought in-store It does look like it has come from another country and so I can t be sure that the difference means it is a fake product The scent is still nice and I m testing outthe longevity as one of the reasons I started buying this was because it lasted for days The only way to be sure if I got a legit product would be to compare it to one of my old bottles of which I have discarded wish I hadn t done that However the delivery was efficient so ultimately the only hesitation I have is why the bottle is different
M
Meh
The Hugo bottle arrived leaking
The Hugo bottle arrived leaking Maybe 5-10ml leaked out Disappointing
X
Xiomara
Pays shipping and coverage
If one decides to buy perfume from perfumes web site one pays shipping plus coverage so the product doesn t break I believe that should be included when one is buying something over 130 It s better to buy in person Fast delivery for sure and exactly the product that was order was received
V
virgil muir
Great service and item arrived fairly
Great service and item arrived fairly fast Bought Guerlain Heritage edt Unfortunately i was very disappointed in the longevity of the this fragrance Heard a lot of reviews saying how it lasts almost the same as the edp I actually own the edp I may get an hr of longevity at best Such a waste of Oh well
L
Long Max
My ordinery experience with
My ordinery experience with perfumeonline ca has been meh Nothing to brag about The range isn t the biggest and customer service isn t the greatest There s nothing exciting about this site Not sure why so many people are praising it But items arrived in good condition and without any surprises I suppose if you re looking for trusted and mid-ragne perfumes should give them a go Just don t expect anything speccial
D
Dwayne Zembal
Product arrived somewhat later than
Product arrived somewhat later than expected Otherwise no issue
D
Don Strong
What you see is not what you get
The picture on you site displayed the 50ml size but the default when ordering was the 30ml size Other websites reflected the correct size in the picture I found your display misleading not following the old adage What you see is what you get My bad Delivery was first class
A
AGNES POR
No action on a price match request
I had sent an email about a price match received an email back but the customer service agent never got back to me if the price match is accepted once they have made their research into the matter
O
OUMOU SIDIBE
Overall great experience
Shipping is a little expensive but it was fast The products arrived intact The customer service was really good and they were willing to accommodate me
Looking for Perfumeonline alternatives? We've ranked 7+ similar companies by reviews.
View All Alternatives