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AI Review Summary
Based on 139 reviews
Customers frequently praise fast delivery, authentic products, and good packaging. Some reviews note issues with customer service responsiveness, occasional delivery delays, and concerns about product authenticity or discrepancies. Overall, the experience is positive but with some isolated problems.
What customers love
- Authentic products
- Good packaging
- Great selection
- Secure payment
Common concerns
- Expensive pricing
- Poor customer service
- Wrong item sent
- Suspect authenticity
Last updated 1 month ago
P
Peter Kurek
Too bad there isn t 0 zero star rating Worst experience EVER There was an issue between seller PerfumeOnline and shipping company that couldn t be resolved in timely manner I was informed 3 three times that my order cannot be delivered and three times asked to provide my address Outrageous Anyone out there if You have alternate options to order your favorite perfume or cologne choose carefully
C
C N
Order not delivered
Order not delivered Been asking for it to be reshipped and getting the run around
A
Aman Kumar
Not original
The smell of the perfume is way too diluted It last only for an hour or 2 max
J
John Wielinski
Stay loyal to your mechanic lawyer doctor haircutter tattoo artist and fragrance provider
Seen a sought after product that has been quite elusive on the website I cheated on my exclusive fragrance provider in the name of mission accomplished Felt instantly gratified which doesn t last forever i waited 72hours before I sent customer service an email seeking an update Their reply came with his opening line sorry you haven t received your order as quickly as you expected My expectation was that they say what they mean and follow through accordingly A whopping 5 business days have elapsed and I m exactly where I started Looking for a sought after product that has proved to be elusive I would suggest that informing your customer about potential bumps in the road guarantees a smoother ride for all involved Also allow me to say that as a consumer if I categorize my shopping experience as a negative then any amount of discount or sale pricing does nothing to entice me to shop with that vendor For now I ll hurry up and wait on my purchase And silently apologize to the fragrance gods that look out for my exclusive provider
K
Kenan Hamit
It is not the same
It is not the same It is not oil based The smell also dissipated fairly quickly
M
Maria Gonzalez
I ordered 3 perfumes a month ago and I
I ordered 3 perfumes a month ago and I didn t receive anything and they haven t returned my money
V
Virgilio Villanueva
Kindly note that I have not received my
Kindly note that I have not received my order yet Please help trace where it might have gone to and notify me as soon as possible That s a gift I m giving my best friend for Christmas I hope it still reaches me on time
S
Sean Caney
Haven t received my package
Haven t received my package there was an addressing error and my package still hasn t come
A
AbhaSK
I could have given zero ratings if I
I could have given zero ratings if I can IOrdered CK Forbidden Euphoria and surprisingly it came opened and cap of the perfume bottle was missing Felt cheated They also don t have any contact no where I can report the issue I have emailed them hoping for reply Also they sold to me tester products which are not meant for sale Thanks
R
Ruth-Ann Parker
I did not receive the product and was
I did not receive the product and was charged for it Tried reaching out via email and still no one responded Very bad experience
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