Perplexity Reviews

Perplexity

perplexity.ai
2.51
43 reviews
Average Rating
Based on 43 user experiences

RatingFacts is an independent review platform and is not affiliated with Perplexity (perplexity.ai). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Rated 2.51 out of 5 by 43 Happy Customers

27.9%
4.7%
4.7%
16.3%
46.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 43 reviews

Reviews show a deeply divided user base with strong negative experiences alongside high praise. Negative feedback centers on subscription issues, account management, and perceived unreliability. Positive feedback highlights the core AI search functionality and answer quality. The overall experience is inconsistent and controversial.

What customers love
  • Helpful sources
  • Quality answers
  • Simple interface
  • Better alternatives
  • Time saving
Common concerns
  • Bait and switch
  • Cancel subscription
  • Account downgraded
  • Data inaccurate
  • Unreliable service

Last updated 2 months ago

S

So how do the companies who have posted

So how do the companies who have posted the imformation that this app collects survive I the sources sites don t get eyeballs and the resulting ad dollars how do they keep providing the content so crucial to this app
S

When you boy a subscription for 1 year

When you boy a subscription for 1 year with a promo code the next day they canceled the subscription they write that you did that Disgusting
X

Perplexity takes money from from Apple

Perplexity takes money from from Apple account Even the phone owner never installed their APP Now paying every month to Perplexity an it s difficult to stop them
M

when AI becomes a propaganda machine

a woke AI that is spreading misinformation Like for example that carbs are nutrients If you keep asking in the 4th or 5th question it will admit being wrong It s like a propaganda machine for the sugar industry and not only 90 of answers are completely wrong including things that you can find on google like medicine and official drugs Confronted with it s lies it admits being wrong Really weird Completely useless no way I will pay for this and I want to pay for a good AI to help me in my life and job This is not it
K

Unreliable company

They wrote that I canceled my annual PRO subscription when it was 100 their action I didn t cancel the subscription I lost trust in them after that
A

Perplexity AI downgraded my pro account

Perplexity AI downgraded my pro account to free on the 24th June despite me paying until the 17th July I have emailed several times and had zero response Writing this review in the hopes someone gets back to me
K

Engage in bait and switch tactics

Engage in bait and switch tactics After having advertised the availability of Opus on Twitter and by their CEO the company has imposed limits on it without being clear or transparent The lack of communication doesn t bode well and means that it is difficult to trust a service that can change their terms on you on a whim
M

Promotion code clickbait

Got with Promotion code subscription for 1y Already had valid invoice stating pro subscription until October 2025 Got cancelled by company without any further explanation they even claimed that I quit by myself
J

Scammed on my PRO subscription

I got my pro subscription for 1 year and it s gone they banned me for claiming my subscription on discord and didn t want to return my subscription i got it officially from the meganta offer the madeNot only me lot of people too They are scammers and no support don t recommend at all
J

Bad PR move

All GitHub Universe 2024 attendees could get a free year of Pro membership Since the code leaked to the public they weren t personalized so honestly what did they expect perplexity deactivated the code and cancelled existing Pro memberships that used it Disappointing move

About Perplexity

Perplexity is a free AI-powered answer engine that provides accurate, trusted, and real-time answers to any question.

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Search
0.00 (0) · search.brave.com