Personalelectrictransport Reviews

Personal Electric Transport London UK s No 1 Micro-Mobility Shop

4.06
99 reviews
Great Rating
Based on 99 user experiences

RatingFacts is an independent review platform and is not affiliated with Personalelectrictransport (personalelectrictransport.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 99 reviews

Overall customer experience is predominantly positive, with many praising exceptional customer service that is friendly, knowledgeable, and often goes above and beyond. Delivery is frequently highlighted as very fast and reliable, with many orders arriving within days. The returns and support process receives mixed feedback, being excellent for some but problematic and unresponsive for others. Product quality is generally described as good, well-built, and as advertised, though there are notable instances of defective, damaged, or incorrectly shipped items. Overall satisfaction is high among the majority of 5-star reviewers who report great experiences. However, a significant minority report severe issues including non-delivery, dangerous product failures, and shockingly poor customer service. Communication is typically good but can be absent or dismissive in problem cases. The company is recommended for its service and speed by many, but also strongly advised against by those with negative experiences due to unmet promises and poor problem resolution.

What customers love
  • High-quality and well-built products
Common concerns
  • Defective, damaged, or used items received

Last updated 4 months ago

R

Prompt service

Great product fast postage easy to use website
D

Helpful and friendly staff made it a

A friendly and speedy response and delivery A good service
J

Confidence boosters

Helpful and friendly staff made it a great experience
G

Great service

Very helpful not the greatest teachers but great confidence boosters definitely gave me the push I needed to buy my vehicle which I now love
J

Does what it says on the box

Good price quality product received quickly
J

Great service and advice

A human with relevant knowledge answered the telephone Outside the box relevant thinking which resulted in a great outcome Thank you for bucking the trend of what has become the standard in society
J

Excellent service as always

Took my scooter to PET for a routine checkup and a stem replacement and what I got back was a monster My scooter rides better now than she did out of the box 28 months ago Super impressed with these guys always ever so friendly and give genuine advice not for the sales but for the best and I ve always been kept in the loop with the status of my orders repairs I ve never had to nag anyone at PET for anything - they re always super efficient and I d highly recommend them to anyone without hesitation
I

Really great service

Really great service Delivery was quick and simple Great product
G

Will use again

Ordered Delivered quickly Used enjoyed 1st class service Thank you
K

Perfect Seller

Delivery prompt as expressed and friendly to deal with
Looking for Personalelectrictransport alternatives? We've ranked 14+ similar companies by reviews.
View All Alternatives