Personal Electric Transport London UK s No 1 Micro-Mobility Shop
RatingFacts is an independent review platform and is not affiliated with Personalelectrictransport (personalelectrictransport.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse
Overall customer experience is predominantly positive, with many praising exceptional customer service that is friendly, knowledgeable, and often goes above and beyond. Delivery is frequently highlighted as very fast and reliable, with many orders arriving within days. The returns and support process receives mixed feedback, being excellent for some but problematic and unresponsive for others. Product quality is generally described as good, well-built, and as advertised, though there are notable instances of defective, damaged, or incorrectly shipped items. Overall satisfaction is high among the majority of 5-star reviewers who report great experiences. However, a significant minority report severe issues including non-delivery, dangerous product failures, and shockingly poor customer service. Communication is typically good but can be absent or dismissive in problem cases. The company is recommended for its service and speed by many, but also strongly advised against by those with negative experiences due to unmet promises and poor problem resolution.
Last updated 4 months ago