Plusheat Reviews

Best Home Emergency Cover - Boiler Insurance Alternative - PlusHeat UK

plusheat.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Plusheat receives predominantly positive feedback for customer service, with many reviewers praising helpful, polite, and efficient support. Negative reviews consistently highlight issues with billing, renewal practices, and unexpected charges. Some complaints also mention delayed or inconsistent service performance and reliance on third-party engineers. Overall, customers appreciate the responsiveness but express frustration with transparency and reliability.

What customers love
  • Quick resolution
  • Good knowledge
Common concerns
  • Unexpected charges
  • Billing issues
  • Renewal confusion

Last updated 1 month ago

S

Very happy

Excellent service very helpful and polite thanks for everything
N

My call was answered and my query was

My call was answered and my query was dealt with No hassle and nice customer service Thanks
C

Michael was very helpful and gave me

Michael was very helpful and gave me all the advice I needed
K

Very helpful guy called KYLE

I spoke to a guy named KYLE yesterday to enquire and set up my new contract and must say that he was the best His pleasant manner and professionalism was outstanding It made the whole process easier Keith Hill
J

A very quick efficient experience

A very quick efficient response by both the PlusHeat team and the plumber who arrived to sort out the issue He shared photos of the problem and then PH rang me two days later to check everything was still working well Highly recommende
A

Kyle was very polite

Kyle was very polite helpful and answered all my questions
A

Reduced renewal quite

Being able to have my renewal quite reduced to a manageable amount due to beingg an old age pensioner helped me to be able to be assured that my heating and pipes will be covered at an affordable price lady was very helpful and understanding
C

Policy renewal and service book

Very good customer service with great knowledge of customer needs
A

Knowledgable chap

Knowledgable - educated me Really polite
L

It was my first contact with Plusheat

It was my first contact with Plusheat Franky was polite and helpful

About Plusheat

We offer protection against incidents such as burst pipes, boiler breakdown etc. Buy home emergency cover today from us! Boiler & central heating,plumbing, electrical cover @25p

United States

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