Rapidtests Reviews

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rapidtests.io

3.79

96 reviews

Great Rating

Based on 96 user experiences

AI Review Summary Based on 96 reviews

Customers report consistently fast delivery and quick results from Rapidtests, with many highlighting the ease of use and clear instructions. The service is frequently described as efficient and reliable for travel testing needs. Positive feedback emphasizes prompt certificate issuance and straightforward processes. No recurring negative themes appear in pros or cons.

What customers love

Fast delivery
Quick results
Easy to use
Clear instructions
Efficient service

Last updated 2 weeks ago

2 years ago

This site contains false advertising

This site contains false advertising Don t advertise suitability for travel to specific countries if the country requires tests that are not self administered hence your tests are not at all useful for that country like you state

Deborah

2 years ago

Contrary to what they say they do not

Contrary to what they say they do not offer any customer support after you have bought from them I had a serious issue and there is no phone number on the website just a chat robot that said someone would get back to me but it took more than 2 days for them to hear from them by which time I was already abroad I almost had to buy another test from the pharmacy as I was tearing my hair out trying too get a response they don t answer emails either The only way we got hold of them was by my husband looking them up on Companies House and finding that they had a sister company that we were able to phone

Maurizio

2 years ago

I have bought 2

I have bought 2 - antigen Test with fast delivery Sunday 27th March 2022 I have received the Test only 31st March 2022 I had to cancel my trip I am only talking about my experience personal perhaps I have not been lucky Once I received the Antigen - Test I refuse to take it and I have re-send back to the sender and ask for a refund As of today 7th of April I have received only 3 email of excuses but actually I just need my money to be refunded and that s it If the company is not Rapid in delivery the test at least should be Rapid in refund money for service never provided

Mrs Yvonne Goatham

2 years ago

Chaotic

Chaotic Took us ages to get the booking reference which was essential for plf Test itself took ages with lengthy form to fill in - at one point I was told that my arrival time in the uk had to be at least one day after my departure - how long do they think the Channel Tunnel is A stressful experience that I would not like to repeat

M L

2 years ago

Is this the best the UK can manage

Tests sent quickly however all the other companies reassure you that your passenger locator number will arrive immediately which you need BEFORE the return tests kits Obtaining these from rapidtests took several days and seemed like a special request adding to the already stressful journey of covid tests Price advertised was wrong like ALL the others too so 1 star for actually being the cheapest on the day - 100 for 4 tests daylight robbery but cheaper than some on offer Uk govt you might want to put in place some best practice given all of this is essential for travel I ve worked in Pharma for years this is nowhere near good enough practice It s got Brexit quality written all over it

H Short

2 years ago

Absolutely disgraceful

Absolutely disgraceful No code provided on the email to input into my passenger locator form no response from the website contact centre or on email and the test arrived too late for me to complete on day 2 Had to order another test from another firm in order to return home and still have not received a response to any of my emails Do not use

A ben

2 years ago

I did not get the passenger locator

I did not get the passenger locator reference number on time We had to order new tests to get the numbers The kits finally arrived exactly on day 2 and their service answered my queries but we had already been in the UK for two days wondering if we had been scammed in the meantime we had to find another solution at our expense I do not recommend

Mrs Joanna Warner

2 years ago

Total failure to deliver on transaction or engage

I didn t receive my 4 tests They still have my 100 There is no customer service other than a bot and a person who keeps refusing to refer me to anyone who can address my problems The most shocking customer service I have reported them to the government health dept where they have been listed Still no reply from the company despite repeated emails and bot conversations How are they still in business Customers steer well clear

Samantha Hunt

2 years ago

Is this a scam

Is this a scam Very poor service chat facility remains unaswered after the Bot takes email address No telephone support My Order Test Fit To Fly Outbound Antigen Test for Digi Kit Code 4 48 00 I have not recieved any codes so that I may obtain our fit to fly certificates I will be demanding a full refund as the items sent are not what was delivered My advice for peace of mind go elswhere

Nina Webb

2 years ago

Useless brought for a two day lateral

Useless brought for a two day lateral flow test for homeward travel to the uk No reference number supplied to put on our passenger locator form so these two day tests are next to useless that you pay 25 for Use a more reputable company boots were much more organised and provided everything we needed to fly

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Rapidtests Reviews

Rated 3.79 out of 5 by 96 Happy Customers

This site contains false advertising

Contrary to what they say they do not

I have bought 2

Chaotic

Is this the best the UK can manage

Absolutely disgraceful

I did not get the passenger locator

Total failure to deliver on transaction or engage

Is this a scam

Useless brought for a two day lateral

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