Refundprotect Reviews

Refundable Bookings, Ancillaries & Salary Protection | Protect Group

refundprotect.me
3.53
135 reviews
Great Rating
Based on 135 user experiences

Rated 3.53 out of 5 by 135 Happy Customers

42.2%
13.3%
14.8%
14.8%
14.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
K

Very quick process

Very quick process the only thing that i could question was the Emergencies Services recall to duty section does not have option other than Army or Navy No Police SES DFES or SJA the Navy don t tend to be recalled folks Police are recalled almost daily
M

I am So greatful for their timely

I am So greatful for their timely response on taking care of my refund My daughter unfortunately got an ear infection the day before we were supposed to take our trip I was able to put my request in which was very easy to submit and received notification within 5 to 10 minutes after submission The next day it was approved Thank you so much for your help and making this so easy for us
D

Review

Was an easy process but it is difficult to prove a relationship eg Relation to nephew Perhaps providing some ideas of how someone could do this eg Written note could be useful
L

Platform Issues

At first it didn t recognize my Commonwealth Bank account or my full name in its entirety but without notifying me the reasons it just wouldn t take me anywhere when I clicked submit I perused the Terms and Conditions again and I was given a new email link where I was able to proceed and submit my request I also used a different bank account the one I paid the ticket with - this time it processed But I think there is a bug in the system
D

Fairly painless process for a refund

Fairly painless process for a refund A family member passed away of my friend who could not go to the event There was a provision to upload the death certificate but not mandatory Seems like over reach to me
J

The service is good

The service is good just make sure you have the documentation to back up your claims
S

Was great just a couple of glitches

Was great just a couple of glitches might have been to unstable internet at the moment
K

Had a little difficulty lodging refund on phone-fine on PC

Had a little difficulty lodging refund on my phone but once I moved to laptop it worked quickly and easily

About Refundprotect

Welcome to Protect Group. We're the world leader in refundable bookings, ancillary products, and offer salary protection in the UK. Find out more!

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