Refundprotect Reviews

While I am grateful and appreciate receiving the refund the entire process has been very frustrating Firstly Ticketek s lack of response to my request for refund was finally acted on once the Office of Fair Trading intervened Secondly once I was referred to Refundable Me the application form met with many technical problems including failure to submit On at least three occasions I had to submit evidence supporting my claim and I lost count of how many times I provided my bank details If these glitches have been programmed in to deter customers then I m certain they are effective

I paid extra while booking the ticket in order to protect myself with any unforeseen circumstances which will lead to not attending the event However for refund application I had to fill lengthy details and forms including private information and documentation which I am not comfortable with

There is no customer service number to contact My doctor is requesting a form to fill out and will not help me without this form There is literally no way to get in contact with this company to ask a question

Very Sad that I had to go thru the storm back for a third party room I had my close Nephew s passed away they wanted a death certificate he s not even cremated yet WOW What they care DON T GO THRU SUPER COM UNLESS YOU HAVE A LIFE STORY TO TELL

worst airline ever They completely damaged my luggage and when I filed a claim with full evidence they refused to pay me back Additionally the crew was extremely rude to all passengers

I paid an extra 40 for each ticket and I tried to apply for a refund selected option wrongly booked tickets where straight away refused to give the refund If the option is not refunded Why do you even put it in the list of reasons

We booked and paid for refundable tickets to the Melbourne State of Origin game Our circumstances changed and we are now unable to attend I was asked to provide personal medical information and to get my specialist surgeon to provide a letter describing my condition The information we provided was More than adequate but was not accepted We requested that our refund be escalated It was accepted eventually During this trying time the last thing we needed was an additional issue getting a refund when we had booked and paid for refundable tickets Consideration of peoples circumstances should be part of your company s DNA sadly it is not

They refunded my one flight for inside Peru Lima to Cusco but are asking for more and more info to get my refund for my flight from fort mcmurray to Peru Lima Fort mcmurray which I was under evacuation for a forest fire for Flights from our airport were canceled or rescheduled I had to pack my belongings and cats and wait to leave town while the sky was almost black from the 20000 hectare out of control fire 5 km away Was I supposed to grow wings and fly myself to cancun to make my connection Still waiting after days for this to be resolved Got a phone call and answered the same questions on the phone Then radio silence Been calling flight hub and had to call West Jet for them If anything WJ has been more helpful and I didn t even book through them Save yourself the headache and robbery and book with Expedia or Costco Never had half the issue with their insurance policies for cancellation or interruption on trips These guys via flighthub take your money and ignore you for legit emergency reasons Crooks

Refundable tickets are total scam So you reply bad reviews but not my email ridiculous

I just discovered they cancelled the wrong ticket My friend was unable to go because she had an accident I booked two tickets at different times and they cancelled mine instead of hers My ticket was the better ticket - of course