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Based on authentic user experiences
dustinn
6734 reviews
N/A
10 months ago
They only want to throw everyone off so
They only want to throw everyone off so they can sell the site off and have security on site with dogs that are intimidating all residents on site council and police involved I really thought life would be better when they took over after Royal life how wrong we all were shame on you regency I have just received a letter from the council confirming what I have written above that the unsigned eviction notices handed to the residents on village way are not legal and the security firm you have had on site for over 3 weeks with dogs locked in vans for over 23 hrs a day intimidating the residents is unlawful and not fair on those poor dogs please remove the security firm from the site otherwise I will have to ring 101 as instructed by the council if trust pilot would like a copy of the letter sent to the residents of this site I will do so immediately
dustinn
6734 reviews
N/A
10 months ago
They have finally been proved to be
They have finally been proved to be frauds giving out illegal eviction notices saying i and others are trespassing in our homes to attempt illegal eviction thankfully I have the cctv recordings of the area manager saying he was sorting the rent agreements for all of us as they were the new company taking over I had this cctv out in place when a different company tried doing exact same thing shame on you and thank you to the council for standing by us residents
Mr J Tilley
6734 reviews
N/A
10 months ago
Lisa is a cheerful friendly and welcoming advisor
Lisa is an extremely helpful and friendly marketing advisor She answers queries promptly She established our requirements and spent several hours showing us suitable properties
S Hyder
6734 reviews
N/A
10 months ago
Lisa has been a great pleasure to work
Lisa has been a great pleasure to work with She is friendly professional and responds to any queries promptly She is also very helpful and provides an excellent service
Alicia Rogers
6734 reviews
N/A
10 months ago
Hopeful buyers
We have recently started the process of buying a park home but have run into difficulties with our own property Both Lisa and Chris have been very supportive and are trying to help us through the process so we can move in to our new home hopefully in the near future
Michael Prince
6734 reviews
N/A
10 months ago
Our Retirement Home
We had a holiday home for 10 years at Carrington Caravans which is now operated by Regency Living and it is now called Solent Grange Superb location and good local amenities and it is our intention to make this our retirement location We have been watching the progress of the new site development over the past year and have now made this decision We have found your site sales representative Robbie to be extremely helpful in explaining the purchasing process very thoroughly giving us the confidence to proceed and hopefully eventually to purchase our dream home Mike Maggie Prince
Sarah O leary
6734 reviews
N/A
10 months ago
Exceptional service
My experience has been amazing mainly due to my allocated sales person Lisa She has gone out of her way to help me achieve my goal of moving She s extremely professional yet friendly kind and understanding I m a disabled lady doing this with very little support But any time I have a question concern query she will always find me answers quickly reassuring me and making me feel less alone I ve asked alot of Lisa but she s always happy to help no matter what She is a credit to Regency and they are lucky to have her I honestly wouldn t be able to do this without her support Thankyou so very much
Rachel Donoghue
6734 reviews
N/A
10 months ago
The whole experience went very well as
The whole experience went very well as we were kept well informed by our Regency Living representative He was in touch with us regularly and thoroughly explained the whole process at times going beyond what was expected of him This review is for Oakwood Court Hogmoor Road Whitehill Bordon Hants
Heather Hague
6734 reviews
N/A
10 months ago
Tall Trees
We recently purchased at Tall Trees - it s fantastic Aiden was our sales guy - he was amazing Nothing was too much trouble - he showed us around our home numerous times - and answered the many questions and queries we had He was friendly and went above and beyond - and always professional Many thanks Aiden - for ALL your help
S ASH
6734 reviews
N/A
10 months ago
New Forest Gades Regency Park Homes
Recently taken over from Royal Life which went into administration and they inherited a few problems with the park I have found that they are rectifying these problems I must mention Aiden who works in the office on the park and manages the viewing and sales He is honest hard working funny helpful efficient and friendly but at the same time professional The two groundsmen Paul and Phil keep the park clean and tidy and always helpful They too have a great sense of humor