Regmovies Reviews

Great value but Regal has many issues

Great value but Regal has many issues with its app and billing We were charged 5 separate times in one month for the 2 memberships we have They make it very difficult to correct any issues and there is no way to speak to anyone you must use the contact us page that is hidden at the bottom of the benefits page Extremally frustrating and not customer friendly

Don t Trust Regal Unlimited

On September 24 I bought a ticket using my Regal Unlimited online account Since this was not in a premium theater I should have been charged only a 0 50 transaction fee However I was also charged a 5 50 surcharge which was clearly a mistake I reported this to Regal Unlimited within a day using their online message service but received no response About a week later I sent them a follow up email reminding them of the problem but have still received no reply Because there is no contact phone number for Regal Unlimited I have no further recourse The way they have stonewalled me on this issue is a disgrace

Movie Trailer Eat a Bag of D cks Lady

This review is more in line with the movie trailers they show prior to the movie you paid to see I took my children to see Jurassic World Domination on opening day and at the 10 AM show We showed up after the scheduled show time just to walk in in time for the Bullet Train 2 trailer to come on and the opportunity for a theater full of children younger than mine to hear Brad Pit tell another actor Eat a bag of d cks Lady Now I m a retired Marine and don t talk like that but the Motion Picture Association believes this is acceptable for a matinee movie for any rating lower than an R rated movie Trust Pilot will not let you properly spell the word out but the MPA allows it on a movie screen

Iunch leftovers denied access

I had leftovers from an expensive lunch that I was told I couldn t bring into the theater Well that didn t go over very well 2 young kids telling me to leave it behind the concession counter I don t leave my food unattended ANYWHERE they finally let me go in Don t mess with an angry woman Poughkeepsie Galleria Regal Theater

Would like to give no star if possible

Regal Cinema at San Diego we had a 10 35 show and there was a power outage Then suddenly only Audio was playing and after a few minutes only Video without audio all these went on till 11 10 after that we just had black blank screen We were not communicated about anything in the theatre we had to go out at the front desk to know about the situation and get a refund Writing this review sitting in the theatre seat itself Wouldn t recommend Regal cinemas to anyone

Regal Fired Employee over Karen complaint

Found out a friend of mine overexaggerated and partially lied about an employee to HR just to get them fired In the process of that confession I also found out said friend was going after a crippled employee as my friend called him to try and get him fired Found out recently through other research that the employee that was fired has a documented disability Its good to know Regal cares more about money in their pockets to protect Karens and false accusations than supporting an employee of theirs with a documented disability Shame on Regal All my friends and family will be going to other cinemas that are NOT owned by Regal since I ve seen how they treat their employees who work hard for them Update regal is still in the Karen s side I can t support a company who does this to their employees

Poor management

My wife and I usually go to this theater That may change after tonight Ticket taker inside was a disheveled greasy haired young man that was unmasked during this latest surge of the pandemic Theaters complain about attendance and then mismanage like this Goodby for a while Location Wilmington NC

Absolutely terrible I went to the

Absolutely terrible I went to the Pinellas Park location The seats were crappy It smells like sex in there and you know I m 70 years old and they re asking me for a day to have a beer then when you get up in there that sounds horrible absolutely disgusting I d rather pay 20 on iTunes

Avoid their subscription program at all

Avoid their subscription program at all cost There s no way to cancel and they ll advertise a free trial that locks you into a three month subscription afterwards They refuse to do refunds and the customer service feels like you re speaking with a robot that only exists to copy paste messages that translate to lol sucks to be you in layman s terms