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Based on authentic user experiences
Rosalyn Davis
6731 reviews
N/A
1 year ago
When I tell you the lady Pamela is the
When I tell you the lady Pamela is the rudest customer service rep I ve ever spoken with I m so serious It s as each time I speak with her she has a nasty attitude as If she used to be a drill Sergent or Slave master in her past lives She want let you talk She s sarcastic She s rude She won t let you get a word in unless you say hold up let me talk I called this morning because it said my CC payment didn t go through and to call a number I called it anf just my luck got her I got her when I first booked the trip and she was rude asf then anyways I tell her what happens she says we ll I don t know anything about this let me check SHE got my info and looked me up She said I will contact them and ask them to try it again She called me back and said it didn t go though again I said we ll I know it s on there Pam said Sony get mad at us I said wait a minute I m not mad at yall It s not you guys fault it s saying that I didn t proceeded to tell her how every time I speak with her how bad her attitude is She then says we ll then I will get someone else to call you back At this point I m like this chick is a real B Something needs to be done about her I pick up on negative energy very well and she is definitely it Ain t noway I m the only one with a complaint about her
Rondell Johnson
6731 reviews
N/A
1 year ago
I just wanted to know have anyone
I just wanted to know have anyone experience any problems with the rooms101 com for Myrtle Beach
Michael Townsend
6731 reviews
N/A
1 year ago
RUN
RUN RUN FAR AWAY When I tell you that my whole ordeal happened when Covid started I paid and scheduled my dates to travel to Orlando FL with my family but when everything was shut down there was no point in traveling I called rooms101 customer service to make those arrangements I was told that the hotels where still open and that I could still travel Who wants to travel and sit in a hotel room I could clearly stay home and do that After going back and forth with the rude ass lady in customer service we rescheduled it for 2021 spring break I was getting emails that my trip was canceled because they were trying to charge my credit card an additional amount of money mind you I paid in full when I booked my original vacation I called to see why they were trying to charge me I was told because it was Easter I would have to pay an additional fee They are EXTREMELY rude as hell and do not deserve to even be in business If there is any advice I can give anyone spend your money with a company that will appreciate you doing business with them because rooms101 definitely is not it Thank goodness I was able to get my money back minus their cancellation fees I don t feel I should have to pay a cancellation fee since they were the ones to cancel my reservation Trust me this is a lesson learned and I will make sure I tell everyone I know to run to the hills if they think about using this scam of a company
Steven Burda
6731 reviews
N/A
1 year ago
CHARGED ME 200 00 ON MONDAY
CHARGED ME 200 00 ON MONDAY 01 31 2022 DO NOT USE THEM CHARGE NOT AUTHORIZED refused to refund offers credit only which is not needed or expected
Jackie Murphy
6731 reviews
N/A
1 year ago
Pamela on customer service is rude and
Pamela on customer service is rude and will not let me talk to anyone else or escalate my call to someone else I am sick and cannot travel She told me I needed a doctors note I am still needing to talk to some else about rescheduling my vacation Jacqueline
Jay B
6731 reviews
N/A
1 year ago
ROOMS101 UNAUTHORIZED CHARGES ON CREDIT CARD SCAMS
Rooms101 charged my family s credit card over four times for a resort stay before and after our stay When I attempted to speak with Sharon and Pamela both employees were very rude and accused me of being disrespectful and played the victim They charged my card 200 resort fee Branson Mo on 18 July 2021 one day after my stay and then two more additional charges on 23 July 2021 five days after my stay I had to cancel my card and report fraudulent activity and still awaiting to get my money back It is a scam 100 They are rude and unprofessional DO NOT USE ROOMS101 PLEASE THEY ARE A SCAM
Hailey
6731 reviews
N/A
1 year ago
READ ALL REVIEWS PEOPLE
Living HELL Make sure to read all reviews before you waste your money on this Scum You will choose a place Package and get ready for vacation under the guidance of this One Man Show The woman running the joint is a joke and threatened my mental health My experience sucked and they took my hard earned money for nothing in my opinion Watch out -Widow of twins World traveling Home schooling Mama
Sebastian Short
6731 reviews
N/A
1 year ago
SCAM
in shortina minute agoNEW- Edit DeleteDONT USE THIS COMPANY This company is owned and staffed by one person Margo Taylor who also goes by the aliases Margo Madden and Margo Weingarten She uses fake names in her communications with customers She is rude and seems exasperated to have to speak with people at all Horrible attitude They don t use their real company name of MBA MARKETING INC and don t list their real location She only allows cancellations via mail to a PO box red flag I m sure they hope you are unable to comply or unable to prove you complied so they can charge you full cost of services We abided by the cancellation policy and submitted our written request for cancellation in writing to their PO Box We also notified them over the phone and via email of the cancellation to allow them the opportunity to pause or remove any automatic charges prior to the scheduled date She attempted to hit our card for the full hotel stay amount anyway Luckily we had made sure to advise our credit card that we rescinded the authorization so they would not approve the charge and we fully documented our cancellation and proof of delivery to their PO box location within the allowed cancellation period As expected SHE has not responded with her acknowledgement that the reservation was cancelled in good order They also have many fake reviews on several review sites SCAM
Duncan Danger Reyneke
6731 reviews
N/A
1 year ago
Thank You Rooms101
Rooms101 made my trip a reality I can t stress this enough you CAN go on vacation this year with deals this good Great stuff
Jason Revere
6731 reviews
N/A
1 year ago
Great Travel Deals
PIGEON FORGE IN THE EARLY FALL IS SO BEAUTIFUL I M SO HAPPY I CAME ACROSS ROOMS101 BECAUSE THEIR SERVICE AND PACKAGES ARE EASILY THE BEST OUT THERE I HAVE BEEN ON MANY VACATIONS IN MY LIFE BUT THIS STANDS OUT AS ONE OF THE BEST THANK YOU ROOMS 101