Runa Farm | Co Durham hotel, country pub and wedding venue
Based on authentic user experiences
David Kay
6734 reviews
N/A
10 months ago
Not even there yet but my experience
Not even there yet but my experience booking and paying has been appalling Booked 3 rooms to attend a wedding had a total of 13 emails asking for payment despite having given payment details twice and sending proof of payment wasted so much time- nice people on the phone but incompetent
Amy
6734 reviews
N/A
10 months ago
Don t waste your time Waited 30 minutes and never got our drinks or food order taken
Absolutely appalling I booked a table for my family for my birthday meal 3 people when we arrived we were told where our table was and that water would be brought to us and our drinks order taken There where 3 tables when we arrived with less than 10 people we waited 30 minutes and nothing the waiter went to two other tables took a dessert order and then took the order of a walk in table and never came across to us We tried to get the attention of the waiter who seemed so oblivious to the fact he had a table with zero service this was a clear indication of how the rest of the evening would go so we left No one should have to wait 30 minutes for a waiter to come over and take an order who knows how much longer it would have taken They weren t rushed off their feet with less than 10 people total I booked in advance so it gave them time to plan and organise for extra cover if needed I will not be going back Don t waste your money
