Sawyertwain Reviews

Great support and follow up

Great support and follow up Everything went very well Highly recommend

Excellent experience buying my pool

Excellent experience buying my pool table accessories Fast professional service Will definitely visit Sawyer Twin again for future pool table and accessory needs

They did great job

They did great job I would highly recommend them to my friends and family

Everything from ordering to receiving

Everything from ordering to receiving was 10 stars A very pleasurable experience Shanta was so helpful and informative throughout the whole process The installation was so professional and went so smooth Highly recommend

5-Star Customer Service

For those reviewers posting about SawyerTwain and comments on shipping delays etc educate yourself a little bit about what s happening in the broader furniture industry due to Covid and understand the role of Manufacturers vs distributors vs retailers If you rate Sawyer Twain on what s in their control - their prices their service etc - they are 5-star all day long I too experienced a significant delay in the purchase of a pool table this though has nothing to do with SawyerTwain They have been incredibly responsive and after the table ended up becoming completely unavailable due to the manufacturer - they completely rectified the situation Give small businesses a break recognize what s in their control and have some empathy for the challenges still happening for so many people businesses who are doing their best in this still crazy environment

Was so Awesome

Was so fast professional and helpful I got exactly what I wanted and at such a great deal So excited to try out my new pool stick thank you

Best ping pong table and service ever

Best table ever seen They worked very hard to get us the ping pong table in just a few days and followed up every step of the way to make sure fed ex got us the table for Xmas It is extremely heavy and super high quality

This was a weird case where I ended up

This was a weird case where I ended up getting a refund for my purchase but will undoubtedly be back and recommend based solely on the service I received I had ordered a specific grill which ended up being out of stock I was presented with several options including similar grills or waiting what the manufacturer s 3-4 weeks for re-stocking Unfortunately there were several delays along the way from the manufacturer and the 3-4 weeks was about to turn into 9 months The service team specifically Shanta was extremely empathetic to my situation in wanting the grill I had purchased in January before the summer would pass This was a circumstance that was completely beyond their control and they were transparent and accommodating at every inquiry I made along the way I appreciate their dedication to helping in my satisfaction and in spite of this unsuccessful incident I will be back in the future